Welcome!

@BigDataExpo Authors: Stefan Bernbo, Amy Eager, Yeshim Deniz, Liz McMillan, John Rauser

Related Topics: @BigDataExpo, @CloudExpo

@BigDataExpo: Blog Post

How to Optimize ERP/CRM with Cloud and Big Data | @CloudExpo [#Cloud #BigData]

The Role of Cloud and Big Data in Optimizing Your Enterprise Automation Strategy

Trends indicate that enterprise solutions, particularly enterprise resource planning (ERP) and customer relationship management (CRM) software are still largely hosted on-premises. A 2014 study by Gartner found that only 2% of respondents ran their core ERP systems on the cloud. More enterprises are looking to shift to the cloud, with half of those surveyed indicating the intention to move to a cloud-based platform within the next five years.

The role of big data in ERPs until now, has been largely separate. Most of the time, Big Data becomes an input for ERPs, but data from an ERP can also become inputs for big data analytics.

If your business isn't ready for a full migration to cloud-based platforms and utilization of Big Data analytics, there are a few ways you can benefit from applying these in your organization.

Enterprise Testing
Instead of having your IT team spend unnecessary hours in testing your system for potential issues and developing workarounds, automation with cloud-based ERP testing tools can reduce the need for manual and repetitive labor. ERP automation can be used to test the system, identify possible fail points, develop workarounds, run necessary updates, install patches, cleanse code, and more.

Beyond time savings, businesses can also realize other benefits from automation, such as improved accuracy, real-time reports of processes, and increased productivity. Plus, going paperless reduces waste, offering a way to "go green" for corporate social responsibility.

ERPs allow all employees in a business, regardless of department, access the same, updated information. This creates synergy between sales and marketing, to better serve customers with information about their transaction status, resulting in a higher level of customer service.

Photo Credit: Flickr Creative Commons

Failovers and Redundancies
It's important to have failover and redundancy systems in place, to ensure proper delivery of services to your customer without interruption. Cloud based systems are scalable, because they use a pool of servers and can provide resources on an as needed basis. This allows the IT team to focus on improving system functionality and efficiency without the need to maintain expensive equipment on-site, saving time and money.

Service outages can be costly, both in terms of the time your IT team has to spend fixing it, and the money lost from your customers while you're unable to serve them. A cloud-based system help improve the reliability of your system, to ensure your service level agreements (SLAs) are met, and the data is accessible on-demand.

For companies maintaining on-premises, distributed or hybrid cloud deployments, proper load balancing and failover mechanisms will be necessary to ensure high availability and optimal uptimes. In this regard, the cloud plays a big part again, with the availability of SaaS-based load balancing technologies that are essentially plug-and-play add-ons to web services or enterprise systems.

Photo Credit: Geoffrey Whiteway

Analytics
ERP systems generally take in data from other applications and then manage the data in terms of access and security. Businesses can benefit from integrating their ERP and big data, because without the right data, your ERP won't be as valuable. Using big data and the ERP together, you can find trends in the market, find ways to continually improve business processes, reduce dependencies, and more.

Consider a retail ERP customer. The ERP would naturally have real-time data to support supplies and inventory, which can then be used to predict demand to make sure supply is available. However, the ERP doesn't have a way to predict demand for products that haven't sold before, so it must rely on similar products with past purchase patterns, such as using sales of the Samsung Galaxy S4 to predict the S5, and sales of the S5 to predict the S6, and so forth.

What's missing with the ERP is the link to related products, such as cases and other accessories for the S6. Though one can reasonably say an increase in sales of the phone would equal an increase in sales for accessories, you can't make this assumption with a standalone ERP alone.

One thing that smart big data analysis can do is to predict things even before other obvious signs arise. For example, a corporate retail giant was able to determine a customer was pregnant before her family did. This was done simply by monitoring her purchasing patterns.

The key to success is merging the power of the real-time data from the ERP with the data mining, by integrating big data and ERP.

What Vendors Are Doing
ERP vendors know switching to the cloud can help a business in a number of ways. By increasing system reliability and thus allowing businesses to better serve their customers with high availability, cloud-based platforms can help increase profit margins. At the same time, the use of a cloud-based system also frees up IT team resources, saving money. Cloud-based solutions are particularly helpful for businesses that don't have the budget to allocate to a dedicated IT team, or to invest in purchasing and maintaining their own on-premises server equipment.

ERP vendors are constantly developing applications, either through open-source or proprietary means, to provide their customers with more options to expand their ERPs to include the functions they need to improve their operations, including: manufacturing software, accounting software, and more.

Leveraging the power of cloud computing with big data gives businesses control and flexibility necessary to keep up with the ever-changing demands of their market, regardless of industry or niche.

More Stories By Harry Trott

Harry Trott is an IT consultant from Perth, WA. He is currently working on a long term project in Bangalore, India. Harry has over 7 years of work experience on cloud and networking based projects. He is also working on a SaaS based startup which is currently in stealth mode.

@BigDataExpo Stories
SYS-CON Events announced today that IBM has been named “Diamond Sponsor” of SYS-CON's 21st Cloud Expo, which will take place on October 31 through November 2nd 2017 at the Santa Clara Convention Center in Santa Clara, California.
When growing capacity and power in the data center, the architectural trade-offs between server scale-up vs. scale-out continue to be debated. Both approaches are valid: scale-out adds multiple, smaller servers running in a distributed computing model, while scale-up adds fewer, more powerful servers that are capable of running larger workloads. It’s worth noting that there are additional, unique advantages that scale-up architectures offer. One big advantage is large memory and compute capacity...
"Loom is applying artificial intelligence and machine learning into the entire log analysis process, from start to finish and at the end you will get a human touch,” explained Sabo Taylor Diab, Vice President, Marketing at Loom Systems, in this SYS-CON.tv interview at 20th Cloud Expo, held June 6-8, 2017, at the Javits Center in New York City, NY.
In his session at @ThingsExpo, Eric Lachapelle, CEO of the Professional Evaluation and Certification Board (PECB), provided an overview of various initiatives to certify the security of connected devices and future trends in ensuring public trust of IoT. Eric Lachapelle is the Chief Executive Officer of the Professional Evaluation and Certification Board (PECB), an international certification body. His role is to help companies and individuals to achieve professional, accredited and worldwide re...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.
No hype cycles or predictions of zillions of things here. IoT is big. You get it. You know your business and have great ideas for a business transformation strategy. What comes next? Time to make it happen. In his session at @ThingsExpo, Jay Mason, Associate Partner at M&S Consulting, presented a step-by-step plan to develop your technology implementation strategy. He discussed the evaluation of communication standards and IoT messaging protocols, data analytics considerations, edge-to-cloud tec...
Amazon started as an online bookseller 20 years ago. Since then, it has evolved into a technology juggernaut that has disrupted multiple markets and industries and touches many aspects of our lives. It is a relentless technology and business model innovator driving disruption throughout numerous ecosystems. Amazon’s AWS revenues alone are approaching $16B a year making it one of the largest IT companies in the world. With dominant offerings in Cloud, IoT, eCommerce, Big Data, AI, Digital Assista...
SYS-CON Events announced today that CA Technologies has been named "Platinum Sponsor" of SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. CA Technologies helps customers succeed in a future where every business - from apparel to energy - is being rewritten by software. From planning to development to management to security, CA creates software that fuels transformation for companies in the applic...
Artificial intelligence, machine learning, neural networks. We’re in the midst of a wave of excitement around AI such as hasn’t been seen for a few decades. But those previous periods of inflated expectations led to troughs of disappointment. Will this time be different? Most likely. Applications of AI such as predictive analytics are already decreasing costs and improving reliability of industrial machinery. Furthermore, the funding and research going into AI now comes from a wide range of com...
Multiple data types are pouring into IoT deployments. Data is coming in small packages as well as enormous files and data streams of many sizes. Widespread use of mobile devices adds to the total. In this power panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists looked at the tools and environments that are being put to use in IoT deployments, as well as the team skills a modern enterprise IT shop needs to keep things running, get a handle on all this data, and deliver...
Internet of @ThingsExpo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The Internet of Things (IoT) is the most profound change in personal and enterprise IT since the creation of the Worldwide Web more than 20 years ago. All major researchers estimate there will be tens of billions devic...
DevOps at Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, is co-located with 21st Cloud Expo and will feature technical sessions from a rock star conference faculty and the leading industry players in the world. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to w...
SYS-CON Events announced today that Cloud Academy named "Bronze Sponsor" of 21st International Cloud Expo which will take place October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Cloud Academy is the industry’s most innovative, vendor-neutral cloud technology training platform. Cloud Academy provides continuous learning solutions for individuals and enterprise teams for Amazon Web Services, Microsoft Azure, Google Cloud Platform, and the most popular cloud com...
21st International Cloud Expo, taking place October 31 - November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy. Me...
SYS-CON Events announced today that Enzu will exhibit at SYS-CON's 21st Int\ernational Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Enzu’s mission is to be the leading provider of enterprise cloud solutions worldwide. Enzu enables online businesses to use its IT infrastructure to their competitive advantage. By offering a suite of proven hosting and management services, Enzu wants companies to focus on the core of their ...
We build IoT infrastructure products - when you have to integrate different devices, different systems and cloud you have to build an application to do that but we eliminate the need to build an application. Our products can integrate any device, any system, any cloud regardless of protocol," explained Peter Jung, Chief Product Officer at Pulzze Systems, in this SYS-CON.tv interview at @ThingsExpo, held November 1-3, 2016, at the Santa Clara Convention Center in Santa Clara, CA
SYS-CON Events announced today that GrapeUp, the leading provider of rapid product development at the speed of business, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. Grape Up is a software company, specialized in cloud native application development and professional services related to Cloud Foundry PaaS. With five expert teams that operate in various sectors of the market acr...
SYS-CON Events announced today that Ayehu will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place on October 31 - November 2, 2017 at the Santa Clara Convention Center in Santa Clara California. Ayehu provides IT Process Automation & Orchestration solutions for IT and Security professionals to identify and resolve critical incidents and enable rapid containment, eradication, and recovery from cyber security breaches. Ayehu provides customers greater control over IT infras...
SYS-CON Events announced today that MobiDev, a client-oriented software development company, will exhibit at SYS-CON's 21st International Cloud Expo®, which will take place October 31-November 2, 2017, at the Santa Clara Convention Center in Santa Clara, CA. MobiDev is a software company that develops and delivers turn-key mobile apps, websites, web services, and complex software systems for startups and enterprises. Since 2009 it has grown from a small group of passionate engineers and business...
With major technology companies and startups seriously embracing Cloud strategies, now is the perfect time to attend 21st Cloud Expo October 31 - November 2, 2017, at the Santa Clara Convention Center, CA, and June 12-14, 2018, at the Javits Center in New York City, NY, and learn what is going on, contribute to the discussions, and ensure that your enterprise is on the right path to Digital Transformation.