Welcome!

Big Data Journal Authors: ITinvolve Blog, Carmen Gonzalez, Elizabeth White, Pat Romanski, Jason Bloomberg

Related Topics: SOA & WOA, Java, .NET, Linux, Virtualization, Big Data Journal

SOA & WOA: Article

When Transaction Management Becomes a Business (Technical) Issue [#APM]

Businesses need to integrate ‘operational performance metrics’

This post is sponsored by The Business Value Exchange and HP Enterprise Services

Transaction management is not just for technical geeks; it is very much a subject that ‘business suits' should be focused on.

But should it be seen as a business issue for technologists or a technology issue for business people?

Or doesn't it matter and should transaction management be a two-way street anyway?

Sometimes called business transaction management or business transaction monitoring (both conveniently sitting under a BTM acronym), this is the activity of application transaction profiling and also what we also sometimes refer to as ‘user-defined' transaction profiling.

For want of a formal definition:

BTM has been described as that process aimed at detecting and resolving problems at the granular level of interactions between IT elements that form a business transaction (for example, an online stock trade or even a travel booking).

BTM & mobile App Performance Management (mAPM)
A close relative of BTM is mobile App Performance Management (mAPM) - or drop the mobile element if you must, but in 2014 we will probably keep it. Crittercism has recently released a transaction management solution optimized for mobile and connected apps designed to define, monitor and manage real-time mobile transactions.

The company says that in order to create optimal user experiences (and drive mobile revenues), businesses need to integrate what it calls out as ‘operational performance metrics' such as:

  • Application response time
  • Errors
  • System crashes

.. and these need to be integrated with business data such as:

  • Monetary value,
  • Success rate
  • User flow of their revenue-critical transactions

Benefits of Crittercism's mobile optimized transaction management solution include proactive visibility into the business and revenue impact of key mobile transaction performance; an ability to define and monitor true mobile transactions that span across multiple views, user interactions and service calls; and an ability to automatically track all mobile-specific dynamic states such as network connectivity changes, application backgrounding/foregrounding and user view transitions that provide complete user flow visibility.

NOTE: Xamarin defines background processing or backgrounding as the process of letting applications perform tasks in the background while another application is running in the foreground.

Crittercism also points to its product's ability to create "actionable insights" with operational and business metrics to prioritize, troubleshoot and optimize the customer experience of revenue-critical mobile transactions.

HP TransactionVision
HP also plays a strong hand in this space with its own HP TransactionVision software.

This product aims to provide transaction management and tracking that spans complex distributed and mainframe environments. It provides transaction management that enables users to track and confirm the path and passage of data flow down to "step-by-step timing of each transaction" - and the content or payload of each.

With HP TransactionVision, you can track a single transaction across complex application environments into the mainframe, gain visibility and control - and understand the impact of critical transactions on business outcomes so you can properly support the larger organization.

For HP, transaction management is all about the automatic correlation of application events with business transactions.

This in some ways answers our original question - transaction management is a technical and business issue at the same time and this tier of more granular log-level technology will now be of more importance.

More Stories By Adrian Bridgwater

Adrian Bridgwater is a freelance journalist and corporate content creation specialist focusing on cross platform software application development as well as all related aspects software engineering, project management and technology as a whole.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@BigDataExpo Stories
SYS-CON Events announced today that that Innodisk, the service-driven provider of industrial embedded flash and DRAM storage products and technologies, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies. With satisfied customers across the embedded, aerospace and defense, cloud storage markets an...
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
The true value of the Internet of Things (IoT) lies not just in the data, but through the services that protect the data, perform the analysis and present findings in a usable way. With many IoT elements rooted in traditional IT components, Big Data and IoT isn’t just a play for enterprise. In fact, the IoT presents SMBs with the prospect of launching entirely new activities and exploring innovative areas. CompTIA research identifies several areas where IoT is expected to have the greatest impac...
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete...
The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
We’re no longer looking to the future for the IoT wave. It’s no longer a distant dream but a reality that has arrived. It’s now time to make sure the industry is in alignment to meet the IoT growing pains – cooperate and collaborate as well as innovate. In his session at @ThingsExpo, Jim Hunter, Chief Scientist & Technology Evangelist at Greenwave Systems, will examine the key ingredients to IoT success and identify solutions to challenges the industry is facing. The deep industry expertise be...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
Eighty-five percent of companies store information in some sort of unstructured manner. In this demo at 15th Cloud Expo, Mark Fronczak, Product Manager at Solgenia, discussed their enterprise content management solution, which was created to help companies organize and take control of their digital assets.

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's

There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immed...
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, ...
An entirely new security model is needed for the Internet of Things, or is it? Can we save some old and tested controls for this new and different environment? In his session at @ThingsExpo, New York's at the Javits Center, Davi Ottenheimer, EMC Senior Director of Trust, reviewed hands-on lessons with IoT devices and reveal a new risk balance you might not expect. Davi Ottenheimer, EMC Senior Director of Trust, has more than nineteen years' experience managing global security operations and asse...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps,...
We certainly live in interesting technological times. And no more interesting than the current competing IoT standards for connectivity. Various standards bodies, approaches, and ecosystems are vying for mindshare and positioning for a competitive edge. It is clear that when the dust settles, we will have new protocols, evolved protocols, that will change the way we interact with devices and infrastructure. We will also have evolved web protocols, like HTTP/2, that will be changing the very core...
NuoDB just introduced the Swifts 2.1 Release. In this demo at 15th Cloud Expo, Seth Proctor, CTO of NuoDB, Inc., discussed why scaling databases in the cloud is challenging, why building your application on top of the infrastructure that is designed with this in mind makes a difference, and what you can do with NuoDB that simplifies your programming model, your operations model.
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session a...
“We are a managed services company. We have taken the key aspects of the cloud and the purposed data center and merged the two together and launched the Purposed Cloud about 18–24 months ago," explained Chetan Patwardhan, CEO of Stratogent, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
The 4th International DevOps Summit, co-located with16th International Cloud Expo – being held June 9-11, 2015, at the Javits Center in New York City, NY – announces that its Call for Papers is now open. Born out of proven success in agile development, cloud computing, and process automation, DevOps is a macro trend you cannot afford to miss. From showcase success stories from early adopters and web-scale businesses, DevOps is expanding to organizations of all sizes, including the world's large...
Midway through the decade, the experts from Veeva Systems – a leader in cloud-based software for the global life sciences industry – look at what’s on the horizon over the next five years. Their forecasts are informed by a vision for what’s next in technology and insight gleaned from Veeva’s 200+ life sciences customers worldwide. Overall, these predictions reflect how new innovations will enable faster time to market, evolving commercial models, and new ways to support physicians and patients. ...