Welcome!

Big Data Journal Authors: Pat Romanski, Elizabeth White, Liz McMillan, Carmen Gonzalez, Esmeralda Swartz

News Feed Item

Less than One-Fifth of Federal IT Pros Are Fully Confident in Their Agency’s Ability to Meet Uptime and Failover Requirements

MeriTalk, a public-private partnership focused on improving the outcomes of government IT, today announced the results of its new report, “The Drive to Thrive: Ensuring the Agile Data Center.” The study, underwritten by Symantec, reveals that while 80 percent of Federal IT professionals cite data center reliability as a top priority for their agency, very few are completely confident in their ability to meet their most critical uptime and failover service level agreements (SLAs). The impact is significant, as 42 percent of Federal field workers state that downtime leaves them unable to support their agency’s mission.

The “Drive to Thrive” report surveyed two audiences – Federal field workers (employees who spend at least 50 percent of their time in the field/away from a Federal office) and Federal data center leads/professionals. The study examined field workers’ reliance on real-time information in comparison to Federal IT teams’ ability to deliver the right information resources to the right users – even in a business continuity scenario.

Federal field workers note that real-time information access is critical – saving them an average of 17 hours per week, or 816 hours per year. Considering the number of field workers in the U.S. government, that equates to approximately $32.5 billion in annual productivity savings. But in the last month, 70 percent of agencies have experienced downtime of 30 minutes or more, and 90 percent of field workers say the downtime affected their ability to do their job. Security could also be at risk, as one in three field workers use personal devices or work-arounds like Google Apps when they are not able to access agency applications and systems.

Thirty-six percent of field workers give their IT department a grade of “C” or lower for recent downtime management, and just 29 percent believe their IT department fully understands the impact downtime has on their ability to work.

“Federal field workers are dependent on instant information access to do their jobs – from food inspection and traffic control, to healthcare and disaster aid,” said Rob Potter, vice president, Federal, Symantec. “Agile data centers – that optimize storage and ensure 24x7 availability, while accelerating virtualization and cloud adoption – are critical for efficient government operations and service.”

Federal IT professionals certainly recognize the challenge, with 69 percent saying that downtime of more than 30 minutes is unacceptable and only 23 percent giving their agency’s data centers an “A” for effectively delivering the right information and resources to the right users on a daily basis.

While nearly three-quarters of IT professionals say their agency has improved their data center reliability over the past two years, just 19 percent are fully confident in their department’s ability to meet their most critical application SLAs. In addition, 31 percent say their agency either does not have a continuity of operations (COOP) plan or that their current plan is insufficient.

So what’s holding agencies back? Federal IT professionals say they only have 56 percent of the data storage, 52 percent of the computational power, and 45 percent of the personnel they need to provide a truly reliable and agile data center. They cite greater bandwidth, security, and senior leadership support as the top factors in improving data center agility.

“Nobody’s going to give up their umbrella if the roof keeps leaking,” said Stephen O’Keeffe, founder, MeriTalk. “The mission trumps IT savings. FDCCI is DOA unless DCs are G2G.”

“The Drive to Thrive: Ensuring the Agile Data Center” is based on two online surveys conducted in June 2014. The first surveyed 152 Federal field workers with a margin of error of ±7.92% at a 95% confidence level. The second surveyed 150 Federal IT professionals familiar with their agency’s data centers, with a margin of error of ±7.97% at a 95% confidence level. To download the full study, please visit www.meritalk.com/drivetothrive.

About MeriTalk

The voice of tomorrow’s government today, MeriTalk is a public-private partnership focused on improving the outcomes of government IT. Focusing on government’s hot-button issues, MeriTalk hosts Big Data Exchange, Cloud Computing Exchange, Cyber Security Exchange, and Data Center Exchange – platforms dedicated to supporting public-private dialogue and collaboration. MeriTalk connects with an audience of 85,000 government community contacts. For more information, visit www.meritalk.com or follow us on Twitter, @meritalk. MeriTalk is a 300Brand organization.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

@BigDataExpo Stories
DevOps Summit 2015 New York, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that it is now accepting Keynote Proposals. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that produce software that is obsolete...
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
SYS-CON Events announced today that that Innodisk, the service-driven provider of industrial embedded flash and DRAM storage products and technologies, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. Innodisk is a service-driven provider of industrial embedded flash and DRAM storage products and technologies. With satisfied customers across the embedded, aerospace and defense, cloud storage markets an...

ARMONK, N.Y., Nov. 20, 2014 /PRNewswire/ --  IBM (NYSE: IBM) today announced that it is bringing a greater level of control, security and flexibility to cloud-based application development and delivery with a single-tenant version of Bluemix, IBM's

The Internet of Things promises to transform businesses (and lives), but navigating the business and technical path to success can be difficult to understand. In his session at @ThingsExpo, Sean Lorenz, Technical Product Manager for Xively at LogMeIn, demonstrated how to approach creating broadly successful connected customer solutions using real world business transformation studies including New England BioLabs and more.
Since 2008 and for the first time in history, more than half of humans live in urban areas, urging cities to become “smart.” Today, cities can leverage the wide availability of smartphones combined with new technologies such as Beacons or NFC to connect their urban furniture and environment to create citizen-first services that improve transportation, way-finding and information delivery. In her session at @ThingsExpo, Laetitia Gazel-Anthoine, CEO of Connecthings, will focus on successful use c...
NuoDB just introduced the Swifts 2.1 Release. In this demo at 15th Cloud Expo, Seth Proctor, CTO of NuoDB, Inc., discussed why scaling databases in the cloud is challenging, why building your application on top of the infrastructure that is designed with this in mind makes a difference, and what you can do with NuoDB that simplifies your programming model, your operations model.
The adoption of the Internet Of Things (IoT) is growing and its growth is synonymous with the growth of cloud. As per predictions from IDC: IoT and the Cloud: Within the next five years, more than 90% of all IoT data will be hosted on service provider platforms as cloud computing reduces the complexity of supporting IoT "Data Blending." This means that any organization that wanted to transform themselves using IoT has to automatically embrace the cloud too, especially the public cloud. This b...
The Internet of Things is a misnomer. That implies that everything is on the Internet, and that simply should not be - especially for things that are blurring the line between medical devices that stimulate like a pacemaker and quantified self-sensors like a pedometer or pulse tracker. The mesh of things that we manage must be segmented into zones of trust for sensing data, transmitting data, receiving command and control administrative changes, and peer-to-peer mesh messaging. In his session a...
Enthusiasm for the Internet of Things has reached an all-time high. In 2013 alone, venture capitalists spent more than $1 billion dollars investing in the IoT space. With "smart" appliances and devices, IoT covers wearable smart devices, cloud services to hardware companies. Nest, a Google company, detects temperatures inside homes and automatically adjusts it by tracking its user's habit. These technologies are quickly developing and with it come challenges such as bridging infrastructure gaps,...
“We are a managed services company. We have taken the key aspects of the cloud and the purposed data center and merged the two together and launched the Purposed Cloud about 18–24 months ago," explained Chetan Patwardhan, CEO of Stratogent, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"SAP had made a big transition into the cloud as we believe it has significant value for our customers, drives innovation and is easy to consume. When you look at the SAP portfolio, SAP HANA is the underlying platform and it powers all of our platforms and all of our analytics," explained Thorsten Leiduck, VP ISVs & Digital Commerce at SAP, in this SYS-CON.tv interview at 15th Cloud Expo, held Nov 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
"Desktop as a Service is emerging as a very big trend. One of the big influencers of this – for Esri – is that we have a large user base that uses virtualization and they are looking at Desktop as a Service right now," explained John Meza, Product Engineer at Esri, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
SAP is delivering break-through innovation combined with fantastic user experience powered by the market-leading in-memory technology, SAP HANA. In his General Session at 15th Cloud Expo, Thorsten Leiduck, VP ISVs & Digital Commerce, SAP, discussed how SAP and partners provide cloud and hybrid cloud solutions as well as real-time Big Data offerings that help companies of all sizes and industries run better. SAP launched an application challenge to award the most innovative SAP HANA and SAP HANA...
The Industrial Internet revolution is now underway, enabled by connected machines and billions of devices that communicate and collaborate. The massive amounts of Big Data requiring real-time analysis is flooding legacy IT systems and giving way to cloud environments that can handle the unpredictable workloads. Yet many barriers remain until we can fully realize the opportunities and benefits from the convergence of machines and devices with Big Data and the cloud, including interoperability, ...
The Internet of Things is tied together with a thin strand that is known as time. Coincidentally, at the core of nearly all data analytics is a timestamp. When working with time series data there are a few core principles that everyone should consider, especially across datasets where time is the common boundary. In his session at Internet of @ThingsExpo, Jim Scott, Director of Enterprise Strategy & Architecture at MapR Technologies, discussed single-value, geo-spatial, and log time series dat...
Cultural, regulatory, environmental, political and economic (CREPE) conditions over the past decade are creating cross-industry solution spaces that require processes and technologies from both the Internet of Things (IoT), and Data Management and Analytics (DMA). These solution spaces are evolving into Sensor Analytics Ecosystems (SAE) that represent significant new opportunities for organizations of all types. Public Utilities throughout the world, providing electricity, natural gas and water,...
There is no doubt that Big Data is here and getting bigger every day. Building a Big Data infrastructure today is no easy task. There are an enormous number of choices for database engines and technologies. To make things even more challenging, requirements are getting more sophisticated, and the standard paradigm of supporting historical analytics queries is often just one facet of what is needed. As Big Data growth continues, organizations are demanding real-time access to data, allowing immed...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, discussed how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money!
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.