Welcome!

Big Data Journal Authors: Esmeralda Swartz, Liz McMillan, Trevor Parsons, Elizabeth White, Pat Romanski

Related Topics: SOA & WOA, Java, Linux, AJAX & REA, Web 2.0, Big Data Journal

SOA & WOA: Article

Understanding Application Performance on the Network | Part 5

Processing Delays

In Part IV, we wrapped up our discussions on bandwidth, congestion and packet loss. In Part V, we examine the four types of processing delays visible on the network, using the request/reply paradigm we outlined in Part I.

Server Processing (Between Flows)
From the network's perspective, we allocate the time period between the end of a request flow and the beginning of the corresponding reply flow to server processing. Generally speaking, the server doesn't begin processing a request until it has received the entire flow, i.e., the last packet in the request message; similarly, the server doesn't begin sending the reply until it has finished processing the request. We sometimes refer to these delays between flows as "pure" processing delays, distinct from another type of intra-flow processing delay we call starved for data and discuss later. Server processing delays occur as a result of a request message, and therefore always occur within a thread.

Transaction Trace Illustrations
These "pure" server processing delays are generally relatively simple to detect, to understand, and to prove. Transaction Trace's Node Processing table lists all of the observed processing delays for an operation in tabular format; by splitting this table with the Bounce Diagram and highlighting a row of interest, the Bounce Diagram will display the last packet of the request flow and the first packet of the corresponding reply flow, effectively diagramming the measurement.

Use the Node Processing Table split with the Bounce Diagram to illustrate node processing delay

You may also use the Thread Analysis split with the Bounce Diagram; this will provide a view of the request and reply packet flows as well as the processing measurement.

Split the Thread View with the Bounce Diagram to illustrate the request flow, node processing and reply flow

Starved for Data (Sending Node, Within a Flow)
Sometimes, the network interface will be able to transmit data at a rate faster than the sending application can deliver to the TCP socket. For example, a busy ftp server may momentarily interrupt sending a large file because of a disk, memory or CPU bottleneck. We refer to these pauses that occur in the middle of a flow as "starved for data" conditions; there is nothing on the network (no TCP flow control constraint) preventing the request or reply flow from continuing, so the cause must be internal to the sending node. Starved for data bottlenecks occur within a flow (instead of between flows), and are related to the sending node - either the client or server.

Transaction Trace Illustration
These cases can be more difficult to visualize. Since the condition is generally not too common, it is often best to rule out other performance bottlenecks first, before checking for data starvation. When it does occur, the condition has the effect of extending the duration of a request or reply flow, and starved for data delays are included in Transaction Trace's Node Sending measurements. Sort the rate column of the Node Sending Table and split the window with the Bounce Diagram; the Bounce Diagram will illustrate the packets associated with a sending measurement. For those sending measurements where you suspect a starved for data condition, look for idle periods of time where the sending node's flow has been interrupted. Importantly, a starved for data delay will terminate with the transmission of a data packet that resumes the sender's flow, not a TCP ACK from the receiver that might suggest a TCP or application window constraint.

The Node Sending table is split with the Bounce Diagram to help illustrate Starved for Data conditions; note the pause in transmission that resumes independent of any TCP ACK.

Client Processing (Between Flows)
From the network's perspective, we allocate the time period between the end of a reply flow and the beginning of the next request flow to client processing. Generally speaking, the client cannot begin processing a reply until it has received the entire reply flow, i.e., the last packet of the reply message; similarly, the client doesn't begin sending the next (new) request until it has completed processing the reply. (This correlation generally applies to request/reply flows on the same TCP connection.)

Transaction Trace Illustrations
Similar to server processing delays, client delays are relatively simple to understand. In most cases, client delays occur between threads; in other words, after one thread has completed but before the next thread begins. For tasks with thread-level decodes, Transaction Trace's Thread Analysis Gantt chart view can illustrate these delays well.

Gaps between threads are associated with client processing delays

Discounting Client Processing
Note that we assume strict adherence to the definition of "operation" here; click to screen update. If the trace has captured multiple steps - say the user navigates through a series of operations - then the user "think time" between steps will appear as client processing delay, with corresponding gaps between threads. You may still use these multi-step tasks for analysis, remembering to discount client processing delays. Alternatively, you can save each step as a separate task by selecting a sequence of threads from the Thread table.

For more network strategies, click here for the full article.

More Stories By Gary Kaiser

Gary Kaiser is a Subject Matter Expert in Network Performance Analysis at Compuware APM. He has global field enablement responsibilities for performance monitoring and analysis solutions embracing emerging and strategic technologies, including WAN optimization, thin client infrastructures, network forensics, and a unique performance management maturity methodology. He is also a co-inventor of multiple analysis features, and continues to champion the value of software-enabled expert network analysis.

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


Cloud Expo Latest Stories
With the explosion of the cloud, more businesses are transitioning to a recurring revenue model to generate reliable sales, grow profits, and open new markets. This opportunity requires businesses to get to market quickly with the pricing and packaging options customers want. In addition, you will want to take advantage of the ensuing tidal wave of data to more effectively upsell, cross-sell and manage your customers. All of this is possible, but only with the right approach. At 15th Cloud Expo, Brendan O'Brien, Co-founder at Aria Systems and the inventor of cloud billing panelists, will lead a panel discussion on what it takes to launch and manage a successful recurring revenue business. The panelists will offer their insights about what each department will need to consider, from financial management to line of business and IT. The panelists will also offer examples from their success in recurring revenue with companies such as Audi, Constant Contact, Experian, Pitney-Bowes, Teleko...
Planning scalable environments isn't terribly difficult, but it does require a change of perspective. In his session at 15th Cloud Expo, Phil Jackson, Development Community Advocate for SoftLayer, will broaden your views to think on an Internet scale by dissecting a video publishing application built with The SoftLayer Platform, Message Queuing, Object Storage, and Drupal. By examining a scalable modular application build that can handle unpredictable traffic, attendees will able to grow your development arsenal and pick up a few strategies to apply to your own projects.
Come learn about what you need to consider when moving your data to the cloud. In her session at 15th Cloud Expo, Skyla Loomis, a Program Director of Cloudant Development at Cloudant, will discuss the security, performance, and operational implications of keeping your data on premise, moving it to the cloud, or taking a hybrid approach. She will use real customer examples to illustrate the tradeoffs, key decision points, and how to be successful with a cloud or hybrid cloud solution.
The cloud provides an easy onramp to building and deploying Big Data solutions. Transitioning from initial deployment to large-scale, highly performant operations may not be as easy. In his session at 15th Cloud Expo, Harold Hannon, Sr. Software Architect at SoftLayer, will discuss the benefits, weaknesses, and performance characteristics of public and bare metal cloud deployments that can help you make the right decisions.
Over the last few years the healthcare ecosystem has revolved around innovations in Electronic Health Record (HER) based systems. This evolution has helped us achieve much desired interoperability. Now the focus is shifting to other equally important aspects – scalability and performance. While applying cloud computing environments to the EHR systems, a special consideration needs to be given to the cloud enablement of Veterans Health Information Systems and Technology Architecture (VistA), i.e., the largest single medical system in the United States.
Cloud and Big Data present unique dilemmas: embracing the benefits of these new technologies while maintaining the security of your organization’s assets. When an outside party owns, controls and manages your infrastructure and computational resources, how can you be assured that sensitive data remains private and secure? How do you best protect data in mixed use cloud and big data infrastructure sets? Can you still satisfy the full range of reporting, compliance and regulatory requirements? In his session at 15th Cloud Expo, Derek Tumulak, Vice President of Product Management at Vormetric, will discuss how to address data security in cloud and Big Data environments so that your organization isn’t next week’s data breach headline.
Scott Jenson leads a project called The Physical Web within the Chrome team at Google. Project members are working to take the scalability and openness of the web and use it to talk to the exponentially exploding range of smart devices. Nearly every company today working on the IoT comes up with the same basic solution: use my server and you'll be fine. But if we really believe there will be trillions of these devices, that just can't scale. We need a system that is open a scalable and by using the URL as a basic building block, we open this up and get the same resilience that the web enjoys.
Is your organization struggling to deal with skyrocketing volumes of digital assets? The amount of data is growing exponentially and organizations are having a hard time managing this growth. In his session at 15th Cloud Expo, Amar Kapadia, Senior Director of Open Cloud Strategy at Seagate, will walk through the essential considerations when developing a cloud storage strategy. In this discussion, you will understand the challenges IT is facing, why companies need to move to cloud, and how the right cloud model can help your business economically overcome the data struggle.
If cloud computing benefits are so clear, why have so few enterprises migrated their mission-critical apps? The answer is often inertia and FUD. No one ever got fired for not moving to the cloud – not yet. In his session at 15th Cloud Expo, Michael Hoch, SVP, Cloud Advisory Service at Virtustream, will discuss the six key steps to justify and execute your MCA cloud migration.
The 16th International Cloud Expo announces that its Call for Papers is now open. 16th International Cloud Expo, to be held June 9–11, 2015, at the Javits Center in New York City brings together Cloud Computing, APM, APIs, Security, Big Data, Internet of Things, DevOps and WebRTC to one location. With cloud computing driving a higher percentage of enterprise IT budgets every year, it becomes increasingly important to plant your flag in this fast-expanding business opportunity. Submit your speaking proposal today!
Most of today’s hardware manufacturers are building servers with at least one SATA Port, but not every systems engineer utilizes them. This is considered a loss in the game of maximizing potential storage space in a fixed unit. The SATADOM Series was created by Innodisk as a high-performance, small form factor boot drive with low power consumption to be plugged into the unused SATA port on your server board as an alternative to hard drive or USB boot-up. Built for 1U systems, this powerful device is smaller than a one dollar coin, and frees up otherwise dead space on your motherboard. To meet the requirements of tomorrow’s cloud hardware, Innodisk invested internal R&D resources to develop our SATA III series of products. The SATA III SATADOM boasts 500/180MBs R/W Speeds respectively, or double R/W Speed of SATA II products.
In today's application economy, enterprise organizations realize that it's their applications that are the heart and soul of their business. If their application users have a bad experience, their revenue and reputation are at stake. In his session at 15th Cloud Expo, Anand Akela, Senior Director of Product Marketing for Application Performance Management at CA Technologies, will discuss how a user-centric Application Performance Management solution can help inspire your users with every application transaction.
SYS-CON Events announced today that Gridstore™, the leader in software-defined storage (SDS) purpose-built for Windows Servers and Hyper-V, will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Gridstore™ is the leader in software-defined storage purpose built for virtualization that is designed to accelerate applications in virtualized environments. Using its patented Server-Side Virtual Controller™ Technology (SVCT) to eliminate the I/O blender effect and accelerate applications Gridstore delivers vmOptimized™ Storage that self-optimizes to each application or VM across both virtual and physical environments. Leveraging a grid architecture, Gridstore delivers the first end-to-end storage QoS to ensure the most important App or VM performance is never compromised. The storage grid, that uses Gridstore’s performance optimized nodes or capacity optimized nodes, starts with as few a...
SYS-CON Events announced today that Cloudian, Inc., the leading provider of hybrid cloud storage solutions, has been named “Bronze Sponsor” of SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Cloudian is a Foster City, Calif.-based software company specializing in cloud storage. Cloudian HyperStore® is an S3-compatible cloud object storage platform that enables service providers and enterprises to build reliable, affordable and scalable hybrid cloud storage solutions. Cloudian actively partners with leading cloud computing environments including Amazon Web Services, Citrix Cloud Platform, Apache CloudStack, OpenStack and the vast ecosystem of S3 compatible tools and applications. Cloudian's customers include Vodafone, Nextel, NTT, Nifty, and LunaCloud. The company has additional offices in China and Japan.
SYS-CON Events announced today that TechXtend (formerly Programmer’s Paradise), a leading value-added provider of server and storage virtualization, and r-evolution will exhibit at SYS-CON's 15th International Cloud Expo®, which will take place on November 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. TechXtend (formerly Programmer’s Paradise) is a leading value-added provider of software, systems and solutions for corporations, government organizations, and academic institutions across the United States and Canada. TechXtend is the Exclusive Reseller in the United States for r-evolution