|By Mike Castañeda||
|July 7, 2014 09:30 AM EDT||
Cloud-based Recovery-as-a-Service (RaaS) is becoming big business. Research and Markets forecasts the global market of RaaS and cloud-based business continuity will reach $5.77 billion by 2018, creating major opportunities for business continuity and risk management specialists alike. Likewise, Reportstack announced recently the global Disaster Recovery-as-a Service (DRaaS) market is expected to grow at a Compound Annual Growth Rate (CAGR) of 54.64 percent from 2014 to 2018.
One of the leading drivers for small and mid-size businesses (SMBs) as well as enterprises seeking cloud solutions is Disaster Recovery (DR).Organizations seek improved resiliency and failover in response to service disruptions of all kinds including natural disasters, cyber-attacks and technical malfunctions. In 2013, the financial impact of natural disasters worldwide was more than double the $100 billion estimate of 1990.McAfee® Labs Threats Report indicates service disruptions are inevitable and becoming more predictable, with a reported 20 million new types of malware in the third quarter of 2013 alone. In a recent survey, IDC found that 71 percent of respondents experienced less than 10 hours of annual downtime, with a projected financial impact for SMBs of $125,000. Larger enterprise organizations could potentially have a corresponding annual financial impact of $17 million. Dun & Bradstreet surveyed Fortune 500 companies with 59% of respondents reporting 1.5 hours of downtime each week, amounting to a projected $46 million impact annually for companies of 10,000 employees or more.
However, the impact may be even greater. In a 2013 Ponemon Institute study, 91 percent of the participants reported that their organizations experienced unplanned downtime in the past two years. When you consider it takes about two days to recover from an IT event, if at all, the cost can be much higher in terms of lost revenue and damage to a company's reputation through reduced customer loyalty.
Floods, mudslides, ice and snow storms, hurricanes, tornados and cyclones, fires and droughts have one thing in common: all can have a negative financial impact on day-to-day business. Hurricane Sandy ranked as the largest global disaster in 2012 with a price tag of $65 billion. At the same time, New Jersey residents and municipalities had to cover an additional $8 million to $13 million in unmet expenses. Businesses are still trying to recover from the hurricane, with many resorting to bankruptcy protection. In 2013, 296 adverse weather events, predominantly in Europe and Asia, caused $192 billion in worldwide economic losses. Although the dollar amount was 4 percent less than the 10-year average, the number of events was greater than the 10-year average of 259.
Other factors generating a need for Disaster Recovery planning include the risk potential from cyber attacks on Wi-Fi access into secure networks, Distributed Denial of Service (DDoS) attacks, resistant malware, insider threats, attacks on employee-owned device, or bring your own device (BYOD), and breakdowns with out-of-date, legacy systems.
Banks have been particularly hard hit in the last couple of years by DDoS attacks, prompting an April 2014 notice from the Federal Financial Institutions Examination Council (FFIEC), which requires banks to assess risk, monitor, and develop response plans to mitigate against DDoS attacks. Attacks are becoming more sophisticated and can shut down business activity, slow website connections or prevent access to institutional websites. These attacks can be system-wide or come in via peripherals. For instance, an unsecured keyboard video mouse (KVM) switch allows cyber attackers to capture keystrokes and password information or access information through unauthorized universal serial bus (USB) devices and microphones.
Cybercriminals are becoming stealthy and developing tools and botnet source codes that are increasingly complex and capable of avoiding detection. Cryptolocker, for instance, can be delivered by e-mail and is added to the start-up menu. It encrypts the data, infects the system and locks the organization out. Criminals then demand a ransom to unlock the data.
Today, 31 percent of PCs continue to run on Windows XP operating systems. It's not just PCs that are at risk, as a number of medical devices and point of sale (POS) systems use Windows to run transactions, and the systems are not consistently updated. In April 2014, Microsoft announced it would no longer provide support and updates, placing systems and equipment at increased risk for cyber attacks. Because enterprise and institutions invest so much time and money in legacy hardware and software, these systems will require expert knowledge moving forward to maintain system security.
Business Continuity Planning is No Longer Optional
All of these factors point to the need for systematic security planning. Business Continuity Management (BCM) refers to the plans executed and activities performed on a daily basis to maintain business consistency and ensure critical business systems will be available when disaster strikes. And although the term Business Continuity Management is used interchangeably with DR, it is considered to be a separate, overarching strategic plan which includes disaster recovery, crisis management, incident response and contingency planning, as well as business impact analysis, recovery time objective (RTO) and recovery point objective (RPO).
BCM is a set of processes and practices created to identify and mitigate threats and their potential impact while providing the framework to prevent, mitigate and recover from disruptions of all kinds including the implementation of new programs, processes, system virtualization and other process shifts. And, although closely related, DR is more about the process of building continuity capabilities for infrastructure and applications. More specifically, DR is the business' ability to maintain critical operations and provide services during a disruptive event.
Disaster recovery and business continuity continue to rank as two of today's top business concerns due to the prevalence of natural and man-made disruptions. A recent Continuity Insights and KPMG Continuity Management Program Benchmarking study was conducted to determine whether enterprise organizations are prepared for a disruptive event. The study involved 434 executives from 22 countries. Approximately 71 percent of those surveyed indicated a senior management board had been established for the purpose of developing a BCM, which made a big difference when conducting business impact analyses (BIAs), recovery objectives, adopting global standards and addressing cyber security issues. However, 36 percent of the respondents indicated they did not address cyber terrorism issues in the BCM. More than half of those surveyed stated they were prompted to initiate a BCM plan, DR plan or crisis management plan due to a disruption. Outages were due to weather problems, power interruptions and IT security issues and represented a nine percent increase in disruptions over the previous year's responses.
Zero Tolerance for Downtime
New technologies and business trends such as virtualization and mobile device BYOD policies, cloud computing, real-time data analysis, e-commerce, third-party cloud-based providers, and globalization are prompting more companies to establish DR and BCM plans as part of overall business strategies. These trends make 24x7 availability the number one priority. At the same time, enterprise organizations are seeking fast Internet speeds, real-time information and ubiquitous connectivity to remain competitive, which leaves no room for downtime.
So, what is the cost if a business continuity plan is not instituted? Plenty, according to leading analysts. In a published study by Touche Ross and ioSafe, companies without a DR plan have a survival rate of less than 10 percent. Gartner, a leading information technology research company, breaks it down even further, predicting 25 percent of PCs will fail this year, while mid-sized companies will experience about 20 hours of network, system and application downtime at an average cost of $70,000 an hour. Forrester, another leading research company, predicts that 24 percent of companies will have a full data disaster.
Business Continuity Planning is Key
In its annual business continuity trends study, Continuity Central reports some interesting findings in the way survey respondents are handling business continuity this year. More than half of those surveyed expect to make small changes to existing BCM plans in 2014, while a quarter of the respondents are expecting bigger changes, and eight percent anticipate a more thoroughly integrated plan. Five percent will implement ISO 22301 projects this year. As the first international standard developed for BCM, the ISO 22301 specifies what requirements businesses must meet to ensure the business recovers from a disaster or disruptive event.
Secure Data with Cloud Computing
Now that cloud computing has matured as a platform, more companies are beginning to trust that moving critical data to the cloud will ensure against loss in the event of a disaster or event. Forbes predicts that overall cloud spending will grow by about 25% this year, reaching $100 billion for software and services as well as cloud infrastructure. More SMBs will join the cloud at a growth rate of 20 percent over the next five years and more mid-sized companies will move to public clouds.
More companies are seeking ways to reduce the cost of DR, which represents about 25 percent of the overall IT budget, without sacrificing security. However, as network architecture gains complexity, data recovery from on-site storage is becoming a long and arduous process, and on-site backup and restore has increased risk associated with it due to its potential for failure. The cost becomes even greater when organizations put time, effort and money into additional architecture to mirror all servers, applications, data, software and network connections. To that point, CIOs realize cloud storage poses less of a risk while the recovery process makes sound financial sense. Cost avoidance is gained as enterprise no longer needs to make large capital investments and infrastructure upgrades to maintain availability.
Cloud Service Providers (CSPs) offer a range of storage options and as-a-service offerings, which makes DRaaS a faster and more simplified process. Likewise, virtualized servers have brought down the cost of cloud storage, making it easier for SMBs to compete on the same level as larger organizations.
DRaaS Provides a Low Cost Solution
DRaaS is a flexible platform, enabling enterprise organizations to choose whether it's necessary to restore the entire organizational infrastructure or just critical applications. Organizations gain more control because they get to decide how data should be saved and what critical infrastructure needs to be restored and in what order. A recent study by the Aberdeen Group reports DRaaS is growing as the preferred solution because it reduces the risk of losing critical business data and experiencing a business interruption; critical applications can be up and running in minutes, not days; and it's a faster way of bringing the business back to normal.
Benefits of DRaaS as a pay-as-you-go recovery model are lower costs and minimized downtime as applications are automatically restarted once the problem is identified. Because DRaaS is on a virtual platform rather than on an on-site server, business continuity requirements to meet performance standards and consistency can also be achieved. A virtual backup site provides much needed data replication while providing faster recovery time at a lower cost because it runs on higher capacity, shared architecture. Testing can occur more frequently, because the system is always ready and does not have to be placed offline to test.
Creating a Business Continuity Plan
A greater number of businesses today are taking advantage of cost-effective, pay-as-you-go DRaaS and BCM plans. BCM takes into account the scope of requirements for backup and restoration of data, applications, systems and in some cases, facilities, to ensure business continuity when disaster strikes. The first step when developing DRaaS or BCM is finding the right cloud service provider to help your organization determine solution architecture to meet your recovery performance needs and requirements; this can be done by performing a business impact analysis with a qualified professional. Once complete, a feasibility plan is needed to ensure proper procedures are implemented and followed. Results must then be measured by testing the system repeatedly for availability, completeness and verified backup. The plan should then be shared with key personnel so everyone knows their roles and responsibilities when downtime occurs.
The Future of DRaaS and BCM
DRaaS will continue to gain market strength as a solution this year while evolving to better meet customer requirements. The service is expected to become faster while efficiently optimizing infrastructure storage and servers. Virtualization will be key to meeting customer service level agreements while addressing recovery point and recovery time objectives. Platform flexibility will be integrated with self-service for larger companies with internal IT staff. Expect more companies to ask for a hybrid combination of DR strategies combining on-premise backup solutions with cloud platforms for data archiving and recovery. This way, on-site and cloud applications can be synched for rapid recovery.
Some customers will seek multiple CSPs for different cloud services, opening up new opportunities for vendors and risk management specialists. Storage is expected to double in growth in 10 years, while IT staff remains in demand. CSPs and risk management specialists who can serve as trusted IT advisors will be better positioned to take advantage of opportunities from companies seeking purpose-built back-up solutions. While at the same time, CSPs who enact simple, consumer-oriented pricing strategies will make decision-making easier for enterprise and speed up the sales cycle for solution specialists and channel partners. Last but not least, giving the customers what they want, true customer support, can make the difference in building a larger customer base and improving customer loyalty.
SYS-CON Events announced today that BMC will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. BMC delivers software solutions that help IT transform digital enterprises for the ultimate competitive business advantage. BMC has worked with thousands of leading companies to create and deliver powerful IT management services. From mainframe to cloud to mobile, BMC pairs high-speed digital innovation with robust...
May. 27, 2015 05:30 PM EDT Reads: 622
As cloud gives an opportunity to businesses to buy services externally – how is cloud impacting your customers? In his General Session at 15th Cloud Expo, Fabio Gori, Director of Worldwide Cloud Marketing at Cisco, provided answers to big questions: Do you see hybrid cloud as where the world is going? What benefits does it bring? And how does Cisco connect all of these clouds? He also discussed Intercloud and Cisco’s investment on it.
May. 27, 2015 05:00 PM EDT Reads: 5,812
In their general session at 16th Cloud Expo, Michael Piccininni, Global Account Manager – Cloud SP at EMC Corporation, and Mike Dietze, Regional Director at Windstream Hosted Solutions, will review next generation cloud services, including the Windstream-EMC Tier Storage solutions, and discuss how to increase efficiencies, improve service delivery and enhance corporate cloud solution development. Speaker Bios Michael Piccininni is Global Account Manager – Cloud SP at EMC Corporation. He has b...
May. 27, 2015 03:45 PM EDT Reads: 1,121
SYS-CON Events announced today that O'Reilly Media has been named “Media Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York City, NY. O'Reilly Media spreads the knowledge of innovators through its books, online services, magazines, and conferences. Since 1978, O'Reilly Media has been a chronicler and catalyst of cutting-edge development, homing in on the technology trends that really matter and spurring their adoption...
May. 27, 2015 03:37 PM EDT Reads: 318
The OpenStack cloud operating system includes Trove, a database abstraction layer. Rather than applications connecting directly to a specific type of database, they connect to Trove, which in turn connects to one or more specific databases. One target database is Postgres Plus Cloud Database, which includes its own RESTful API. Trove was originally developed around MySQL, whose interfaces are significantly less complicated than those of the Postgres cloud database. In his session at 16th Cloud...
May. 27, 2015 03:15 PM EDT Reads: 1,122
Software is eating the world. Companies that were not previously in the technology space now find themselves competing with Google and Amazon on speed of innovation. As the innovation cycle accelerates, companies must embrace rapid and constant change to both applications and their infrastructure, and find a way to deliver speed and agility of development without sacrificing reliability or efficiency of operations. In her Day 2 Keynote DevOps Summit, Victoria Livschitz, CEO of Qubell, discussed...
May. 27, 2015 02:00 PM EDT Reads: 5,514
SYS-CON Events announced today that MetraTech, now part of Ericsson, has been named “Silver Sponsor” of SYS-CON's 16th International Cloud Expo®, which will take place on June 9–11, 2015, at the Javits Center in New York, NY. Ericsson is the driving force behind the Networked Society- a world leader in communications infrastructure, software and services. Some 40% of the world’s mobile traffic runs through networks Ericsson has supplied, serving more than 2.5 billion subscribers.
May. 27, 2015 02:00 PM EDT Reads: 1,272
Discussions about cloud computing are evolving into discussions about enterprise IT in general. As enterprises increasingly migrate toward their own unique clouds, new issues such as the use of containers and microservices emerge to keep things interesting. In this Power Panel at 16th Cloud Expo, moderated by Conference Chair Roger Strukhoff, panelists will address the state of cloud computing today, and what enterprise IT professionals need to know about how the latest topics and trends affec...
May. 27, 2015 01:30 PM EDT Reads: 1,395
Move from reactive to proactive cloud management in a heterogeneous cloud infrastructure. In his session at 16th Cloud Expo, Manoj Khabe, Innovative Solution-Focused Transformation Leader at Vicom Computer Services, Inc., will show how to replace a help desk-centric approach with an ITIL-based service model and service-centric CMDB that’s tightly integrated with an event and incident management platform. Learn how to expand the scope of operations management to service management. He will al...
May. 27, 2015 01:00 PM EDT Reads: 1,383
Working with Big Data is challenging, especially when decision makers depend on market insights and intelligence from your data but don't have quick access to it or find it unusable. In their session at 6th Big Data Expo, Ian Khan, Global Strategic Positioning & Brand Manager at Solgenia; Zel Bianco, President, CEO and Co-Founder of Interactive Edge of Solgenia; and Ermanno Bonifazi, CEO & Founder at Solgenia, discussed how a revolutionary cloud-based BI along with mobile analytics is already c...
May. 27, 2015 01:00 PM EDT Reads: 5,334
The world is at a tipping point where the technology, the device and global adoption are converging to such a point that we will see an explosion of a world where smartphone devices not only allow us to talk to each other, but allow for communication between everything – serving as a central hub from which we control our world – MediaTek is at the heart of both driving this and allowing the markets to drive this reality forward themselves. The next wave of consumer gadgets is here – smart, con...
May. 27, 2015 12:49 PM EDT Reads: 436
Hardware will never be more valuable than on the day it hits your loading dock. Each day new servers are not deployed to production the business is losing money. While Moore's Law is typically cited to explain the exponential density growth of chips, a critical consequence of this is rapid depreciation of servers. The hardware for clustered systems (e.g., Hadoop, OpenStack) tends to be significant capital expenses. In his session at Big Data Expo, Mason Katz, CTO and co-founder of StackIQ, disc...
May. 27, 2015 12:30 PM EDT Reads: 5,178
The 4th International Internet of @ThingsExpo, co-located with the 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - announces that its Call for Papers is open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.
May. 27, 2015 12:00 PM EDT Reads: 1,641
SYS-CON Events announced today that DragonGlass, an enterprise search platform, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. After eleven years of designing and building custom applications, OpenCrowd has launched DragonGlass, a cloud-based platform that enables the development of search-based applications. These are a new breed of applications that utilize a search index as their backbone for data...
May. 27, 2015 12:00 PM EDT Reads: 1,843
As the Internet of Things unfolds, mobile and wearable devices are blurring the line between physical and digital, integrating ever more closely with our interests, our routines, our daily lives. Contextual computing and smart, sensor-equipped spaces bring the potential to walk through a world that recognizes us and responds accordingly. We become continuous transmitters and receivers of data. In his session at @ThingsExpo, Andrew Bolwell, Director of Innovation for HP's Printing and Personal S...
May. 27, 2015 11:30 AM EDT Reads: 3,936
All major researchers estimate there will be tens of billions devices - computers, smartphones, tablets, and sensors - connected to the Internet by 2020. This number will continue to grow at a rapid pace for the next several decades. With major technology companies and startups seriously embracing IoT strategies, now is the perfect time to attend @ThingsExpo, June 9-11, 2015, at the Javits Center in New York City. Learn what is going on, contribute to the discussions, and ensure that your enter...
May. 27, 2015 11:15 AM EDT Reads: 2,014
SYS-CON Events announced today that EnterpriseDB (EDB), the leading worldwide provider of enterprise-class Postgres products and database compatibility solutions, will exhibit at SYS-CON's 16th International Cloud Expo®, which will take place on June 9-11, 2015, at the Javits Center in New York City, NY. EDB is the largest provider of Postgres software and services that provides enterprise-class performance and scalability and the open source freedom to divert budget from more costly traditiona...
May. 27, 2015 11:00 AM EDT Reads: 1,533
The Internet of Things is not only adding billions of sensors and billions of terabytes to the Internet. It is also forcing a fundamental change in the way we envision Information Technology. For the first time, more data is being created by devices at the edge of the Internet rather than from centralized systems. What does this mean for today's IT professional? In this Power Panel at @ThingsExpo, moderated by Conference Chair Roger Strukhoff, panelists will addresses this very serious issue o...
May. 27, 2015 10:30 AM EDT Reads: 844
"People are a lot more knowledgeable about APIs now. There are two types of people who work with APIs - IT people who want to use APIs for something internal and the product managers who want to do something outside APIs for people to connect to them," explained Roberto Medrano, Executive Vice President at SOA Software, in this SYS-CON.tv interview at Cloud Expo, held Nov 4–6, 2014, at the Santa Clara Convention Center in Santa Clara, CA.
May. 27, 2015 09:30 AM EDT Reads: 4,275
There is little doubt that Big Data solutions will have an increasing role in the Enterprise IT mainstream over time. 8th International Big Data Expo, co-located with 17th International Cloud Expo - to be held November 3-5, 2015, at the Santa Clara Convention Center in Santa Clara, CA - has announced its Call for Papers is open. As advanced data storage, access and analytics technologies aimed at handling high-volume and/or fast moving data all move center stage, aided by the cloud computing bo...
May. 27, 2015 08:45 AM EDT Reads: 1,452