Welcome!

Big Data Journal Authors: Greg Ness, Roger Strukhoff, Elizabeth White, Carmen Gonzalez, Esmeralda Swartz

Related Topics: Cloud Expo, SOA & WOA, Virtualization, Big Data Journal, SDN Journal, DevOps Journal

Cloud Expo: Article

Best Practices for Leveraging Cloud Technology for Business Growth

Start with small, low-risk applications that can be easily tested and improved through an iterative approach

As businesses look to leverage cloud technology to drive growth, many times the questions IT leaders within the company ask are: "Where do I start? What part of my infrastructure should I move into the cloud first?" IT leaders must pick a place to begin with cloud adoption. The decision becomes easier when teams focus on incremental adoption, starting with small, low-risk applications that can be easily tested and improved through an iterative approach before fully launching. Here are some best practices businesses should consider when getting started with cloud technology.

Identify the true problem and define a solution
The most effective method for getting started with cloud adoption is to identify the greatest pain point in a company's IT ecosystem. The cloud solution should be targeted and architected to ease that pain point. Often times identifying the biggest IT challenge requires a deep dive into the business and its IT systems. For example, NaviSite recently worked with a company in Syracuse, N.Y., to implement a technology solution to help solve its business challenges. The company's IT team perceived its infrastructure as the biggest challenge, and was eager to deploy a full Infrastructure as a Service (IaaS) solution. However, as the IT team took a complete and objective inventory to understand their challenges at a very granular level, they came to realize that what the business truly needed was an enterprise-class file sharing solution designed to meet their specific challenges. As a result, instead of starting with a full-blown IaaS, the team began with a file sharing solution, and was able to immediately solve some of their business challenge with less investment. The key was understanding the challenge at the core, and implementing a cloud-based solution to solve that challenge.

As part of defining the problem when implementing cloud technologies, IT leaders should also define what a solution looks like. A useful exercise is identifying what the IT ecosystem looks like when the pain point is solved. That vision of the solution will guide the cloud team during implementation until it has achieved its vision of success.

Think of cloud adoption in terms of out tasking
When businesses and IT teams are determining where to begin with cloud adoption, it can be helpful to view the process as the migration of bite-sized, discrete pieces of an IT system onto the cloud. It is more about "out tasking" than out sourcing.

When defining and understanding out tasking, IT leaders can take a step back and look at cloud computing as a loosely integrated suite of complimentary services, such as IaaS, Software- as-a-Service (SaaS), Backup-as-a-Service (Baas), Desktop-as-a-Service (DaaS), etc. Building a cloud infrastructure to help a business grow, reduce costs and run more effectively is not a one time, all or nothing proposition. The most effective and low risk approach is to start with one solution to address one challenge. An IT leader is taking that problem, or ‘task', and solving it with a cloud solution. Once that solution is achieved, then an IT leader can take on a second challenge, or a broader area with high potential to drive efficiency, and out task that function of the IT system.

The approach of out-tasking lets each business and IT team strategically architect a cloud infrastructure that is highly customized to meet their unique business challenges. With the out-tasking approach, IT leaders can solve specific issues without needing to manage unnecessary aspects of a cloud infrastructure, and it avoids incurring costs for applications and infrastructure that is not being used. Out-tasking lets businesses solve pain points simply to begin driving value and seeing return on investment more quickly.

Unique solutions to solve unique problems
Take, for example, a large retail brand eager to solve its business challenges using cloud technology. The first step was identifying its pain points, which in this case involved a few different areas. First was managing a mobile, millennial and highly innovative and flexible workforce; the solution was implementing a virtual desktop infrastructure. The retailer tweaked and customized this solution so it met their needs. From there, the IT team identified a second pain point - the need to store and manage large image files for their design and branding work. Once that challenge was identified, the company expanded its cloud infrastructure to include storage so they could better store and manage their images and branding content.

From there, the retailer needed to ensure its systems had the resiliency in place so the files their teams stored and the virtual desktop their global workforce relied upon was secure and built to run through any disaster. The team was able to implement a disaster recovery plan architected to meet their unique needs using BaaS to ensure its global workforce would have uninterrupted access to their virtual desktops, and that the images stored and shared were secure according to the highest compliance and regulatory standards. This gave the global retailer the assurance it needed to continue to migrate increasingly larger workloads onto the cloud.

In this example, the business took an approach more aligned with out-tasking as opposed to a sweeping transition to an outsourced model. The team did not start moving into the cloud by turning their entire infrastructure over to a company with a 10 year contract. One of the benefits of cloud technology is that companies can choose one service to meet one need. Companies can apply that technology, evaluate the return, adjust course as needed, and move on to solve the next challenge. In the case of the global retailer, out-tasking allowed the team to grow accustomed to the new solutions, and for the technology to be absorbed by company culture to ease disruption.

Ultimately, the most important thing is simply that IT leaders take the first step in their company's cloud journey. Identifying the most significant pain points helps create a vision for moving ahead with solving one business challenge at a time. After determining where to start, teams can apply the out-tasking approach to refine their technologies, minimize risk, and arrive at a solution that truly solves a business challenge, drives growth and delivers value.

More Stories By Chris Patterson

Leveraging his technical background and consulting skills, Chris Patterson was a key player in building NaviSite’s cloud computing platform, NaviCloud, from the ground up and is responsible for overseeing its continual upgrades and improvement making sure it meets customers evolving needs from both a technical and business perspective. In addition he oversees the development and implementation teams for NaviSite’s Desktop-as-a-Service and NaviCloud Intelligent Storage solutions.

Prior to joining NaviSite, Patterson spent nine years at MTM technologies as the Director of Information Security Services, where he gained extensive experience developing and consulting on security policies in a variety of different industries including financial, retail, legal, health care, and public sector. Chris holds a Bachelors of Science in nuclear engineering from Worcester Polytechnic Institute and currently lives in Delaware

Comments (0)

Share your thoughts on this story.

Add your comment
You must be signed in to add a comment. Sign-in | Register

In accordance with our Comment Policy, we encourage comments that are on topic, relevant and to-the-point. We will remove comments that include profanity, personal attacks, racial slurs, threats of violence, or other inappropriate material that violates our Terms and Conditions, and will block users who make repeated violations. We ask all readers to expect diversity of opinion and to treat one another with dignity and respect.


@BigDataExpo Stories
Samsung promises to be one of the 800-pound gorillas of the IoT, if its success in recent years with Android devices and other consumer electronics is any guide. Showing its willingness to be a big IoT player, the company recently acquired SmartThings, a recent startup that's developed an open smarthome appliation that currently supports 1,000 devices and 8,000 apps. SmartThings will now work under the auspices of Samsung's Open Innovation Center (OIC). SmartThings Founder and CEO Alex Hawkinson...
The major cloud platforms defy a simple, side-by-side analysis. Each of the major IaaS public-cloud platforms offers their own unique strengths and functionality. Options for on-site private cloud are diverse as well, and must be designed and deployed while taking existing legacy architecture and infrastructure into account. Then the reality is that most enterprises are embarking on a hybrid cloud strategy and programs. In this Power Panel at 15th Cloud Expo, moderated by Ashar Baig, Research ...
In her General Session at 15th Cloud Expo, Anne Plese, Senior Consultant, Cloud Product Marketing, at Verizon Enterprise, will focus on finding the right mix of renting vs. buying Oracle capacity to scale to meet business demands, and offer validated Oracle database TCO models for Oracle development and testing environments. Anne Plese is a marketing and technology enthusiast/realist with over 19+ years in high tech. At Verizon Enterprise, she focuses on driving growth for the Verizon Cloud pla...
As Platform as a Service (PaaS) matures as a category, developers should have the ability to use the programming language of their choice to build applications and have access to a wide array of services. Bluemix is IBM's open cloud development platform that enables users to easily build cloud-based, creative mobile and web applications without having to spend large amounts of time and resources on configuring infrastructure and multiple software licenses. In this track, you will learn about the...
General Electric (GE) has been a household name for more than a century, thanks in large part to its role in making households easier to run. Starting with the light bulb invented by its founder, Thomas Edison, GE has been selling devices (“things”) to consumers throughout its 122-year history. Last week, GE announced that it is officially leaving that job to others. While the lighting division will stay, GE will now turn its attention to selling industrial machinery and analytics as a service t...
The Internet of Things will greatly expand the opportunities for data collection and new business models driven off of that data. In her session at Internet of @ThingsExpo, Esmeralda Swartz, CMO of MetraTech, will discuss how for this to be effective you not only need to have infrastructure and operational models capable of utilizing this new phenomenon, but increasingly service providers will need to convince a skeptical public to participate. Get ready to show them the money! Speaker Bio: ...
How do you know when a technology has become mainstream? A good clue may be when politicians start talking about it on the campaign trail and with mainstream media. David Cameron, the UK prime minister, was the latest, indicating that the world was now on “fast-forward” with the Internet of Things (IoT) ushering in the new industrial revolution. No mention of IoT targeted at the masses would be complete without the clichéd example of the communicating fridge. While it is easy to get caught up in...
Machine-to-machine (M2M) technology and the resulting Internet of Things are leading us inexorably toward everything-as-a-service (XaaS). As more things get connected, the range of service opportunities expands. And as those services are presented online, they become available for use, re-use and re-purposing. At first thought, the idea of more connected devices suggests simply that there will be more devices around, and as such, more products for manufacturers to make and sell. That’s true, bu...
Samsung VP Jacopo Lenzi, who headed the company's recent SmartThings acquisition under the auspices of Samsung's Open Innovaction Center (OIC), answered a few questions we had about the deal. This interview was in conjunction with our interview with SmartThings CEO Alex Hawkinson. IoT Journal: SmartThings was developed in an open, standards-agnostic platform, and will now be part of Samsung's Open Innovation Center. Can you elaborate on your commitment to keep the platform open? Jacopo Lenzi: S...
Almost everyone sees the potential of Internet of Things but how can businesses truly unlock that potential. The key will be in the ability to discover business insight in the midst of an ocean of Big Data generated from billions of embedded devices via Systems of Discover. Businesses will also need to ensure that they can sustain that insight by leveraging the cloud for global reach, scale and elasticity.
SAP is delivering break-through innovation combined with fantastic user experience powered by the market-leading in-memory technology, SAP HANA. In his General Session at 15th Cloud Expo, Thorsten Leiduck, VP ISVs & Digital Commerce, SAP, will discuss how SAP and partners provide cloud and hybrid cloud solutions as well as real-time Big Data offerings that help companies of all sizes and industries run better. SAP launched an application challenge to award the most innovative SAP HANA and SAP ...
The Internet of Things (IoT) is going to require a new way of thinking and of developing software for speed, security and innovation. This requires IT leaders to balance business as usual while anticipating for the next market and technology trends. Cloud provides the right IT asset portfolio to help today’s IT leaders manage the old and prepare for the new. Today the cloud conversation is evolving from private and public to hybrid. This session will provide use cases and insights to reinforce t...
SYS-CON Events announced today that Verizon has been named "Gold Sponsor" of SYS-CON's 15th International Cloud Expo®, which will take place on November 4-6, 2014, at the Santa Clara Convention Center in Santa Clara, CA. Verizon Enterprise Solutions creates global connections that generate growth, drive business innovation and move society forward. With industry-specific solutions and a full range of global wholesale offerings provided over the company's secure mobility, cloud, strategic network...
SimpleECM is the only platform to offer a powerful combination of enterprise content management (ECM) services, capture solutions, and third-party business services providing simplified integrations and workflow development for solution providers. SimpleECM is opening the market to businesses of all sizes by reinventing the delivery of ECM services. Our APIs make the development of ECM services simple with the use of familiar technologies for a frictionless integration directly into web applicat...
The only place to be June 9-11 is Cloud Expo & @ThingsExpo 2015 East at the Javits Center in New York City. Join us there as delegates from all over the world come to listen to and engage with speakers & sponsors from the leading Cloud Computing, IoT & Big Data companies. Cloud Expo & @ThingsExpo are the leading events covering the booming market of Cloud Computing, IoT & Big Data for the enterprise. Speakers from all over the world will be hand-picked for their ability to explore the economic...
Cloudwick, the leading big data DevOps service and solution provider to the Fortune 1000, announced Big Loop, its multi-vendor operations platform. Cloudwick Big Loop creates greater collaboration between Fortune 1000 IT staff, developers and their database management systems as well as big data vendors. This allows customers to comprehensively manage and oversee their entire infrastructure, which leads to more successful production cluster operations, and scale-out. Cloudwick Big Loop supports ...
Software AG helps organizations transform into Digital Enterprises, so they can differentiate from competitors and better engage customers, partners and employees. Using the Software AG Suite, companies can close the gap between business and IT to create digital systems of differentiation that drive front-line agility. We offer four on-ramps to the Digital Enterprise: alignment through collaborative process analysis; transformation through portfolio management; agility through process automation...
Headquartered in Santa Monica, California, Bitium was founded by Kriz and Erik Gustavson. The 1,500 cloud-based application using Bitium’s analytics, app management, and single sign-on services include bug trackers, customer service dashboards, Google Apps, and social networks. The firm states website administrators can do multiple tasks online without revealing passwords. Bitium’s advisors include Microsoft’s former CMO and the former senior vice president of strategy, the founder and CEO of Li...
Things are being built upon cloud foundations to transform organizations. This CEO Power Panel at 15th Cloud Expo, moderated by Roger Strukhoff, Cloud Expo and @ThingsExpo conference chair, will address the big issues involving these technologies and, more important, the results they will achieve. How important are public, private, and hybrid cloud to the enterprise? How does one define Big Data? And how is the IoT tying all this together?
The 3rd International Internet of @ThingsExpo, co-located with the 16th International Cloud Expo - to be held June 9-11, 2015, at the Javits Center in New York City, NY - announces that its Call for Papers is now open. The Internet of Things (IoT) is the biggest idea since the creation of the Worldwide Web more than 20 years ago.