Welcome!

@DXWorldExpo Authors: Elizabeth White, Carmen Gonzalez, Liz McMillan, Yeshim Deniz, Zakia Bouachraoui

Blog Feed Post

How Is Your SaaS Managing Its Risk Of Depending On Another SaaS To Continue Scaling Operations?

SaaS Operations and Independent Software Vendor (ISV) expert Dani Shomron speaks about the transition that on-demand, Software-as-a-Service (SaaS) providers will have to confront very soon as their areas of specialization conflict with the way that they've set up their own business models:
"...[I]f you look around, you will notice that most SaaS providers are also SaaS consumers. From CRM to Marketing generation, to financials, to you-name-it, SaaS companies are adopters of SaaS technology. (Of course most SaaS companies are even greater adopters of open source; hey, it’s free!).

"Still, most on-demand providers are running their own data centers, the network, the servers, the storage, and I would dare to say, not excelling in that department. SaaS technologists are product people. Innovative, creative, not harnessed by process or procedure. The typical data center is a product of evolution gone haywire. You start up with a couple of servers, and slowly build up, slapping a switch here, a database there, buying a cheap router, until it becomes quite unmanageable. And they probably do not have the right staff to design and maintain the infrastructure.

"SaaS companies are finding it hard to let go of their infrastructure assets, but more and more are realizing that they simply suck at the job. Especially if they are big enough for it to matter, but too small to do a good job.

"Networking, hosting, storage and server management have become a commodity. And as such, shouldn’t you let someone else do the job?

"Enter the managed service providers. They will take care of every tier that you will allow them access to. From hosting, to networking, servers, storage, database monitoring and management, and many are interested in taking over the application management, if you just let them. It is the next tier and probably most lucrative."
SaaS is very alluring, particularly if you wish to execute on rapid marketing in a recession. You can overhaul key areas of your marketing operation very quickly by adopting a SaaS model. But as someone who has had to put these models into operation several times, I will say that it's not often that I find a marketing organization who has done its due diligence in understanding how the SaaS model truly operates from the SaaS provider's point of view. Data integration. Data Hygiene. Infrastructure Scalability. Data Security. None of these matters disappear under a SaaS model of operation. The risks are only hidden outside the Service Level Agreement (SLA) between the client and the SaaS provider. Make sure you understand the direction your SaaS provider is taking with its infrastucture. It's not only your data they're hosting. They're hosting your operation, and that can be your future, you know!

Read the original blog entry...

More Stories By Arturo F Munoz

Arturo F Munoz is an expert business process designer specializing in demand generation, marketing database and CRM operations workflows that consolidate disparate data sources into meaningful and actionable knowledge for the complex marketing and sales organization.

DXWorldEXPO Digital Transformation Stories
Data center, on-premise, public-cloud, private-cloud, multi-cloud, hybrid-cloud, IoT, AI, edge, SaaS, PaaS... it's an availability, security, performance and integration nightmare even for the best of the best IT experts. Organizations realize the tremendous benefits of everything the digital transformation has to offer. Cloud adoption rates are increasing significantly, and IT budgets are morphing to follow suit. But distributing applications and infrastructure around increases risk, introdu...
Over the course of two days, in addition to insightful conversations and presentations delving into the industry's current pressing challenges, there was considerable buzz about digital transformation and how it is enabling global enterprises to accelerate business growth. Blockchain has been a term that people hear but don't quite understand. The most common myths about blockchain include the assumption that it is private, or that there is only one blockchain, and the idea that blockchain is...
Atmosera delivers modern cloud services that maximize the advantages of cloud-based infrastructures. Offering private, hybrid, and public cloud solutions, Atmosera works closely with customers to engineer, deploy, and operate cloud architectures with advanced services that deliver strategic business outcomes. Atmosera's expertise simplifies the process of cloud transformation and our 20+ years of experience managing complex IT environments provides our customers with the confidence and trust tha...
Where many organizations get into trouble, however, is that they try to have a broad and deep knowledge in each of these areas. This is a huge blow to an organization's productivity. By automating or outsourcing some of these pieces, such as databases, infrastructure, and networks, your team can instead focus on development, testing, and deployment. Further, organizations that focus their attention on these areas can eventually move to a test-driven development structure that condenses several l...
The term "digital transformation" (DX) is being used by everyone for just about any company initiative that involves technology, the web, ecommerce, software, or even customer experience. While the term has certainly turned into a buzzword with a lot of hype, the transition to a more connected, digital world is real and comes with real challenges. In his opening keynote, Four Essentials To Become DX Hero Status Now, Jonathan Hoppe, Co-Founder and CTO of Total Uptime Technologies, shared that ...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Never mind that we might not know what the future holds for cryptocurrencies and how much values will fluctuate or even how the process of mining a coin could cost as much as the value of the coin itself - cryptocurrency mining is a hot industry and shows no signs of slowing down. However, energy consumption to mine cryptocurrency is one of the biggest issues facing this industry. Burning huge amounts of electricity isn't incidental to cryptocurrency, it's basically embedded in the core of "mini...
Cloud-Native thinking and Serverless Computing are now the norm in financial services, manufacturing, telco, healthcare, transportation, energy, media, entertainment, retail and other consumer industries, as well as the public sector. The widespread success of cloud computing is driving the DevOps revolution in enterprise IT. Now as never before, development teams must communicate and collaborate in a dynamic, 24/7/365 environment. There is no time to wait for long development cycles that pro...
Every organization is facing their own Digital Transformation as they attempt to stay ahead of the competition, or worse, just keep up. Each new opportunity, whether embracing machine learning, IoT, or a cloud migration, seems to bring new development, deployment, and management models. The results are more diverse and federated computing models than any time in our history.
Dion Hinchcliffe is an internationally recognized digital expert, bestselling book author, frequent keynote speaker, analyst, futurist, and transformation expert based in Washington, DC. He is currently Chief Strategy Officer at the industry-leading digital strategy and online community solutions firm, 7Summits.