Welcome!

@DXWorldExpo Authors: Elizabeth White, Pat Romanski, Roger Strukhoff, Yeshim Deniz, Zakia Bouachraoui

News Feed Item

Maricopa County Recorder’s Office Modernizes Data Center with Dell Infrastructure, Enabling Residents to Easily Access Government Resources and Participate in the Power of Democracy

Arizona’s Maricopa County, the fourth most populous county in the United States and home to Phoenix, is cost efficiently delivering award-winning services and instant information to its citizens, thanks in part to its upgraded data center based on Dell infrastructure technologies. By migrating to Dell storage and servers from EMC, the county’s Recorder’s Office has been able to speed up implementation of multiple programs that empower citizens while also saving more than half a million dollars for tax payers.

The Maricopa County Recorder’s Office has a proven track record of delivering innovative solutions to better serve its constituents. To further boost productivity and provide new capabilities to the community, the country’s IT team wanted to simplify data management, store and serve data faster, and optimize IT resources while maximizing availability of the data center. The office migrated to Dell Compellent arrays powered by Dell PowerEdge servers to quickly achieving service level goals.

As an example of the power of the new infrastructure, the Maricopa County Recorder’s Office has leveraged its new infrastructure to enable citizens to search more than 150 million documents dating back to 1975. The Optical Character Recognition technology used for the searches runs 40 percent faster on Dell technology, providing citizens with faster access to the content they want. On a daily basis, the site receives more than three million hits and 60,000 documents are purchased. The county was also able to more quickly execute redistricting efforts because Dell’s solutions cut processing time by 75 percent. Further, to help ensure voter confidence, the Recorder’s Office leverages the Dell Compellent array to store real-time GPS data on all voting equipment used across its 724 precincts. The county was the first in the state to implement this type of GPS-enabled tracking system.

The migration to Dell Compellent required no downtime due to the modular nature of array and the IT team can add more drives and new controllers without ripping out and replacing storage systems as it had to in the past. The Dell Compellent storage arrays also include perpetual software licensing, so the county pays only once for software and does not have to re-license software in an upgrade. As a result, the Recorder’s Office estimates its migration to Dell’s systems saved $290,000 in projected upgrade cost avoidance from licensing savings, $135,000 in drive space saved through thin provisioning and $90,000 worth of additional drive space reclaimed due to automated storage tiering.

“I can provision storage for a server in 30 percent less time with Dell Compellent,” says Rich Adams, IT operations manager at the Maricopa County Recorder’s Office. “Overall, I spend about 30 percent less time on storage administration, giving me more time for other, more valuable projects.”

Additionally, recording each of the 10,000 daily documents processed by the Recorder’s Office has traditionally been a time-consuming process simply because of the geographical size of the county. Giving its constituents more convenient access and enabling recordings in a matter of minutes, the office’s IT team established remote kiosks in local libraries that include a document scanner, webcam, credit card reader and network connection to the Recorder’s Office. The county estimates that more than 200,000 driving miles have been saved to date because constituents no longer have to travel to the office to file documents in person.

“When we’ve proposed ideas like the kiosk, which won a National Association of Counties best-in-category award for innovation, Dell has always been there,” says Terry Thompson, IT director, Maricopa County Recorder’s Office. “Dell helped us with the kiosk design, manufacturing and implementation resources. EMC wouldn’t support the storage tiering we required unless an administrator spent time moving data around.”

“More and more organizations are replacing traditional storage equipment and modernizing their data centers to manage growing amounts of data more efficiently in more flexible and cost-effective ways,” said Travis Vigil, executive director of product management, Dell Storage. “The Maricopa County Recorder’s Office is a standout example of leveraging Dell technology to achieve significant cost savings that enable them to deliver public services easier, faster and with the ability to simply scale as needed.”

About Dell

Dell Inc. (NASDAQ: DELL) listens to customers and delivers innovative technology and services that give them the power to do more. For more information, visit www.dell.com.

Dell Enterprise Forum

Join us at Dell Enterprise Forum, the premier technical event for the Dell data center community. End users and channel partners will learn how to optimize Dell enterprise environments from servers to storage to cloud. Learn more at www.DellEnterpriseForum.com or follow #DellEF on Twitter.

Dell, PowerEdge and Compellent are trademarks of Dell Inc. Dell disclaims any proprietary interest in the marks and names of others.

More Stories By Business Wire

Copyright © 2009 Business Wire. All rights reserved. Republication or redistribution of Business Wire content is expressly prohibited without the prior written consent of Business Wire. Business Wire shall not be liable for any errors or delays in the content, or for any actions taken in reliance thereon.

DXWorldEXPO Digital Transformation Stories
Using serverless computing has a number of obvious benefits over traditional application infrastructure - you pay only for what you use, scale up or down immediately to match supply with demand, and avoid operating any server infrastructure at all. However, implementing maintainable and scalable applications using serverless computing services like AWS Lambda poses a number of challenges. The absence of long-lived, user-managed servers means that states cannot be maintained by the service. Lo...
As you know, enterprise IT conversation over the past year have often centered upon the open-source Kubernetes container orchestration system. In fact, Kubernetes has emerged as the key technology -- and even primary platform -- of cloud migrations for a wide variety of organizations. Kubernetes is critical to forward-looking enterprises that continue to push their IT infrastructures toward maximum functionality, scalability, and flexibility. As they do so, IT professionals are also embr...
Technology has changed tremendously in the last 20 years. From onion architectures to APIs to microservices to cloud and containers, the technology artifacts shipped by teams has changed. And that's not all - roles have changed too. Functional silos have been replaced by cross-functional teams, the skill sets people need to have has been redefined and the tools and approaches for how software is developed and delivered has transformed. When we move from highly defined rigid roles and systems to ...
This month @nodexl announced that ServerlessSUMMIT & DevOpsSUMMIT own the world's top three most influential Kubernetes domains which are more influential than LinkedIn, Twitter, YouTube, Medium, Infoworld and Microsoft combined. NodeXL is a template for Microsoft® Excel® (2007, 2010, 2013 and 2016) on Windows (XP, Vista, 7, 8, 10) that lets you enter a network edge list into a workbook, click a button, see a network graph, and get a detailed summary report, all in the familiar environment of...
IT professionals are also embracing the reality of Serverless architectures, which are critical to developing and operating real-time applications and services. Serverless is particularly important as enterprises of all sizes develop and deploy Internet of Things (IoT) initiatives. Serverless and Kubernetes are great examples of continuous, rapid pace of change in enterprise IT. They also raise a number of critical issues and questions about employee training, development processes, and opera...
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
AI and machine learning disruption for Enterprises started happening in the areas such as IT operations management (ITOPs) and Cloud management and SaaS apps. In 2019 CIOs will see disruptive solutions for Cloud & Devops, AI/ML driven IT Ops and Cloud Ops. Customers want AI-driven multi-cloud operations for monitoring, detection, prevention of disruptions. Disruptions cause revenue loss, unhappy users, impacts brand reputation etc.
At CloudEXPO Silicon Valley, June 24-26, 2019, Digital Transformation (DX) is a major focus with expanded DevOpsSUMMIT and FinTechEXPO programs within the DXWorldEXPO agenda. Successful transformation requires a laser focus on being data-driven and on using all the tools available that enable transformation if they plan to survive over the long term. A total of 88% of Fortune 500 companies from a generation ago are now out of business. Only 12% still survive. Similar percentages are found throug...
Atmosera delivers modern cloud services that maximize the advantages of cloud-based infrastructures. Offering private, hybrid, and public cloud solutions, Atmosera works closely with customers to engineer, deploy, and operate cloud architectures with advanced services that deliver strategic business outcomes. Atmosera's expertise simplifies the process of cloud transformation and our 20+ years of experience managing complex IT environments provides our customers with the confidence and trust tha...
Using serverless computing has a number of obvious benefits over traditional application infrastructure - you pay only for what you use, scale up or down immediately to match supply with demand, and avoid operating any server infrastructure at all. However, implementing maintainable and scalable applications using serverless computing services like AWS Lambda poses a number of challenges. The absence of long-lived, user-managed servers means that states cannot be maintained by the service. Lo...