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OpTier Announces Launch of First Enterprise SaaS APM and IT Operations Analytics Solution

NEW YORK, NY -- (Marketwired) -- 04/30/13 -- OpTier, the leader in Application Performance Management (APM) and end-to-end Big Data Analytics, announced today the launch of "OpTier SaaS," the company's new SaaS-based Application Performance Management (APM) and IT Operations Analytics (ITOA) solution.

OpTier SaaS is a lightweight, cloud-based version of the company's award-winning on-premise APM and ITOA solution. Featuring advanced operations analytics capabilities, OpTier SaaS leverages end-to-end transaction tracing capabilities to provide a 2-click problem resolution that is easy to install, deploy and use. OpTier SaaS represents a new breed of APM and ITOA that connects three fundamental application management tenets: truth, simplicity, and scale. OpTier SaaS boasts advanced functionality that includes:

  • ActionCenter - provides proactive triage and problem resolution in a single interface. This intelligent notification engine provides operations users with a centralized view into prioritized issues, key findings and probable root cause.

  • Business Transaction Monitoring and Application Diagnostics - provides IT teams with a complete overview of dynamic application topologies and allows users to manage end-to-end transaction flows and simplify problem isolation. This tool also features the ability to search and find any transaction within the entire enterprise.

  • Trending and Predictive Analytics - provides enterprises with analytics capabilities they can use to proactively anticipate IT issues and leverages algorithm-based technology to predict future issues and bottlenecks based on multiple inputs. This function will allow businesses to actively trend views of key issues impacting KPIs with the ability to search across functions.

  • IT Operations Analytics - provides IT operations managers with the analytics tools they need to efficiently wade through heaps of performance data to produce simple, relevant results about key business challenges. This operations analytics functionality allows businesses to glean critical insights into business activity, infrastructure resources, and end-user experience.

  • Business Analytics - provides intelligence to the business from real-time transactional data. This advanced business intelligence allows businesses to view the 360 degree view customer journey, reduce order fallout, detect fraud and dynamically monitor SLAs.

The company has been offering a free, 30-day trial of OpTier SaaS to existing customers and has already received glowing reviews. David Parks, Senior Manager of Application Development for C Spire Wireless, was outspoken about OpTier SaaS' powerful capabilities.

"Plugging in OpTier's monitoring tools into our systems was a quick and painless process, and the benefits were realized almost immediately," said Parks. "Within minutes we were able to clearly identify system performance bottlenecks that had eluded us for weeks. The clear, intuitive and interactive graphical representation of the end-to-end app flows throughout our complex architecture is really quite amazing, and was all produced with virtually no up-front configuration."

The new SaaS solution provides a robust, yet easy-to-use interface that helps enterprises radically simplify complex application management and operations analytics. The solution will also provide diagnostic and performance data across critical data sources including end-user, machine data, process flow, tier container, application code, system and device.

"OpTier SaaS combines the scale and expertise of OpTier with the simplicity and ease of SaaS to deliver an enterprise-class APM and ITOA solution that provides instantaneous value," said Mark Thompson, CEO of OpTier. To learn more about "OpTier SaaS" and register for a free 30-day trial, visit https://start.optier.com/web/register.

About OpTier
OpTier, headquartered in New York, is the leader in Application Performance Management, IT Operations Analytics and Big Data Analytics, analyzing billions of business transactions daily. With transactions in its DNA, OpTier offers an analytics-driven enterprise class APM solution, an industry-leading Big Data Analytics platform, and empowers businesses to uncover the truth behind their transactional data. This actionable intelligence provides global 1000 enterprises -- such as Aflac, Deutsche Bank, HSBC, Morgan Stanley, O2 and Wells Fargo -- insights that drive business growth, operational productivity and customer satisfaction. To learn more about OpTier, visit www.optier.com.

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