|By Business Wire||
|March 13, 2013 04:01 AM EDT||
Kofax® plc (LSE: KFX), a leading provider of smart process applications for the business critical First Mile™ of customer interactions, today launched at Transform 2013 the Kofax Mobile CaptureTM for Driver Licenses solution. It enables organizations to capture images and data contained in U.S. driver licenses and provides a proof of identity to reduce fraud in customer centric mobile apps.
Kofax Mobile Capture for Driver Licenses allows organizations to deploy mobile apps that permit or require individuals to use cameras in mobile devices to include “process ready” images of driver licenses along with other information being submitted. The solution ensures “process ready” images by leveraging Kofax’s patented VRS image enhancement software on the mobile device but for security purposes does not store the driver license image. Once the image is submitted, the solution automatically extracts and perfects the name, address and other content in the driver license before making the image and data available for downstream processing needs.
Ellen Carney, senior analyst serving eBusiness & Channel Strategy Professionals at Forrester Research, Inc., wrote in a September 2012 report titled The Future of Insurance is Mobile that "…Mobile is changing the way that consumers learn about, choose, and buy products of all types. With more mobile devices available within easy reach, US consumers are tapping into this ready convenience to research, buy, and service their financial needs… Mobility fuels the big data engine with analytical insights that will lead to better underwriting, new intellectual property, and finely honed segmentation to drive a keen industry objective: profitable growth.”
“The opportunity for mobile customer engagement is increasing and organizations are racing to develop mobile apps that differentiate themselves in very competitive markets,” commented Drew Hyatt, senior vice president of Mobile Applications at Kofax. “Kofax Mobile Capture for Driver Licenses enables those apps to be smarter by automatically and rapidly extracting the information contained in a driver license. Kofax offers the only solution that can accurately read all 50 states’ driver licenses and the barcodes on the back side of licenses issued by the 42 states that include that feature. This sets a new standard in the mobile capture industry.”
Kofax Mobile Capture for Driver Licenses is ideal for the financial services, insurance, government and healthcare markets where the data contained in a driver license is considered beneficial to expediting a process. Organizations will no longer be burdened with the task of manual data entry, and the data can be used to interactively respond back to the user to confirm receipt of an application, the status of a quote, or the initialization of a claim, thereby improving the customer experience and satisfaction while minimizing the risk of fraud. Kofax Mobile Capture for Driver Licenses currently supports all U.S. driver licenses and can be easily extended to support driver licenses from any country.
Kofax Mobile Capture for Driver Licenses leverages data contained in the license, GPS and other information captured to help reduce fraud, and can be easily integrated with an organization’s security and fraud detection systems when a more complete multi-step solution is desired.
Organizations interested in receiving more information can contact Kofax online or by phone at +1-949-727-1733.
Kofax plc (LSE: KFX) is a leading provider of innovative smart capture and process automation software and solutions for the business critical First Mile of customer interactions. These begin with an organization’s Systems of Engagement, which generate real time, information intensive communications from customers, and provide a fluid bridge to their Systems of Record, which are typically large scale, rigid enterprise applications and repositories not easily adapted to more contemporary technology. Success in the First Mile can dramatically improve an organization’s customer experience and greatly reduce operating costs, thus driving increased competitiveness, growth and profitability. Kofax software and solutions provide a rapid return on investment to more than 20,000 customers in banking, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. For more information, visit kofax.com.
© 2013 Kofax, plc. “Kofax” is a registered trademark and “First Mile” and “Kofax Mobile Capture” are a trademark of Kofax, plc.
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