|By Shelly Palmer||
|January 17, 2013 11:30 AM EST||
We have a saying here at ‘wichcraft: Make people happy while being proud of what you do.
We’re in the retail food business. Our job is to feed our customers, and our customers are at the core of everything we do. As Director of Technology for a sandwich company spanning 15 locations and three states, it can be easy to forget this simple fact. It’s all too easy to get caught up in the daily grind of maintaining servers and networks just so we can keep our business humming along.
When we made the jump to Office 365 earlier this year, we were able to take our existing on-premise servers and move them to the cloud. As a result, we eliminated layers of complexity, and I no longer needed to spend valuable time and resources administering legacy systems. This has allowed me to shift my focus toward new and exciting ways to better serve our guests, like launching a new loyalty platform and implementing tools to help us engage customers through social media.
In addition to being easy to manage, Office 365 is much more reliable than a traditional on-premise server environment. This was really put to the test when Hurricane Sandy struck New York City in late October.
Our corporate offices are in downtown Manhattan. After Sandy, these facilities were without power for several days. Prior to migrating to Office 365, our data center would have been under water, and our business would have ground to a halt. Not only would our corporate team members have been unable to do their jobs, but our stores would not have had access to the tools and systems necessary to process payroll, fulfill catering orders, and perform other tasks critical to our operations.
Instead, we unplugged our laptops, set up shop in one of our stores in Midtown Manhattan, plugged in, and picked up right where we left off. We created a temporary base camp where we used Office 365 to organize our recovery efforts, keeping an open line of communication with our more than 400 employees. With the public transportation system crippled, we began orchestrating the huge feat of getting our employees safely to work and keeping our doors open for our customers.
In the end, Office 365 helped us resume business as usual far more quickly than other restaurants and, most importantly, rallied our team in order to provide some much-needed relief and refreshment for our fellow New Yorkers.
20th Cloud Expo, taking place June 6-8, 2017, at the Javits Center in New York City, NY, will feature technical sessions from a rock star conference faculty and the leading industry players in the world. Cloud computing is now being embraced by a majority of enterprises of all sizes. Yesterday's debate about public vs. private has transformed into the reality of hybrid cloud: a recent survey shows that 74% of enterprises have a hybrid cloud strategy.
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In his session at Cloud Expo, Robert Cohen, an economist and senior fellow at the Economic Strategy Institute, provideed economic scenarios that describe how the rapid adoption of software-defined everything including cloud services, SDDC and open networking will change GDP, industry growth, productivity and jobs. This session also included a drill down for several industries such as finance, social media, cloud service providers and pharmaceuticals.
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Dec. 10, 2016 11:00 AM EST Reads: 1,006
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Dec. 10, 2016 10:30 AM EST Reads: 905
Unsecured IoT devices were used to launch crippling DDOS attacks in October 2016, targeting services such as Twitter, Spotify, and GitHub. Subsequent testimony to Congress about potential attacks on office buildings, schools, and hospitals raised the possibility for the IoT to harm and even kill people. What should be done? Does the government need to intervene? This panel at @ThingExpo New York brings together leading IoT and security experts to discuss this very serious topic.
Dec. 10, 2016 10:15 AM EST Reads: 630
Businesses and business units of all sizes can benefit from cloud computing, but many don't want the cost, performance and security concerns of public cloud nor the complexity of building their own private clouds. Today, some cloud vendors are using artificial intelligence (AI) to simplify cloud deployment and management. In his session at 20th Cloud Expo, Ajay Gulati, Co-founder and CEO of ZeroStack, will discuss how AI can simplify cloud operations. He will cover the following topics: why clou...
Dec. 10, 2016 10:00 AM EST Reads: 1,081
In this strange new world where more and more power is drawn from business technology, companies are effectively straddling two paths on the road to innovation and transformation into digital enterprises. The first path is the heritage trail – with “legacy” technology forming the background. Here, extant technologies are transformed by core IT teams to provide more API-driven approaches. Legacy systems can restrict companies that are transitioning into digital enterprises. To truly become a lead...
Dec. 10, 2016 09:45 AM EST Reads: 631
Internet-of-Things discussions can end up either going down the consumer gadget rabbit hole or focused on the sort of data logging that industrial manufacturers have been doing forever. However, in fact, companies today are already using IoT data both to optimize their operational technology and to improve the experience of customer interactions in novel ways. In his session at @ThingsExpo, Gordon Haff, Red Hat Technology Evangelist, will share examples from a wide range of industries – includin...
Dec. 10, 2016 09:00 AM EST Reads: 1,783
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Enterprise IT has been in the era of Hybrid Cloud for some time now. But it seems most conversations about Hybrid are focused on integrating AWS, Microsoft Azure, or Google ECM into existing on-premises systems. Where is all the Private Cloud? What do technology providers need to do to make their offerings more compelling? How should enterprise IT executives and buyers define their focus, needs, and roadmap, and communicate that clearly to the providers?
Dec. 10, 2016 06:00 AM EST Reads: 718
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Dec. 10, 2016 04:30 AM EST Reads: 572
According to Forrester Research, every business will become either a digital predator or digital prey by 2020. To avoid demise, organizations must rapidly create new sources of value in their end-to-end customer experiences. True digital predators also must break down information and process silos and extend digital transformation initiatives to empower employees with the digital resources needed to win, serve, and retain customers.
Dec. 10, 2016 04:15 AM EST Reads: 1,394
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Dec. 10, 2016 04:15 AM EST Reads: 590
Organizations planning enterprise data center consolidation and modernization projects are faced with a challenging, costly reality. Requirements to deploy modern, cloud-native applications simultaneously with traditional client/server applications are almost impossible to achieve with hardware-centric enterprise infrastructure. Compute and network infrastructure are fast moving down a software-defined path, but storage has been a laggard. Until now.
Dec. 10, 2016 04:00 AM EST Reads: 5,556
We're entering the post-smartphone era, where wearable gadgets from watches and fitness bands to glasses and health aids will power the next technological revolution. With mass adoption of wearable devices comes a new data ecosystem that must be protected. Wearables open new pathways that facilitate the tracking, sharing and storing of consumers’ personal health, location and daily activity data. Consumers have some idea of the data these devices capture, but most don’t realize how revealing and...
Dec. 10, 2016 04:00 AM EST Reads: 5,322
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Dec. 10, 2016 03:15 AM EST Reads: 515
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Dec. 10, 2016 02:15 AM EST Reads: 811
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Dec. 10, 2016 02:00 AM EST Reads: 671