@DXWorldExpo Authors: Liz McMillan, Elizabeth White, Yeshim Deniz, Pat Romanski, Kevin Benedict

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Checking network share permissions with CloudBerry Backup

CloudBerry S3 Backup is a powerful Windows program that automate backup and restore processes to Amazon S3 and Amazon Glacier cloud storage.
CloudBerry Backup supported network locations backup for a long time.  in one of the previous releases we even introduced a feature that allows to set specific credentials for each network location However the customers have been still coming across Path not found and similar issues.
With the new release we are improving the network locations permissions check and introducing the new step for the backup wizard.  the challenge is that the network location should be accessible for CloudBerry Backup service account as it is running in the background as a Windows Service and may have a different set of permissions in comparison to the user running the configuration wizard. By default CloudBerry Backup service is running under the local system account that doesn't have an access to remote shares. As a result the user running the backup wizard may have access to certain network locations while CloudBerry Backup doesn't. Therefore it is important to set up credentials for each of them.
To further facilitate this process we are introducing the new step of the Backup Wizard called Check Network Shares.  It shows up only if you add at least one network share on the Backup Source step.  On this step you will have an option to enter credentials for each share and to check if they are accessible for CloudBerry Backup service.

As always we would be happy to hear your feedback and you are welcome to post a comment.
Note: this post applies to CloudBerry Backup 3.2 and later.
CloudBerry Backup is a Windows program that leverages Amazon S3 storage. You can download it at http://www.cloudberrylab.com/backup. It comes with onetime fee of $29.99 (US) per copy.
CloudBerry Backup for WHS is a Windows Home Server add-in that leverages Amazon S3 storage. You can download it at http://www.cloudberrylab.com/whs. It comes with onetime fee of $29.99 (US) per copy.
CloudBerry Backup Server Edition.  is a Windows program designed to run in server environment that leverages Amazon S3 storage. You can download it at http://www.cloudberrylab.com/server. It comes with onetime fee of $79.99 (US) per copy.

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More Stories By Alexandra Brown

Marketing Manager at CloudBerry Lab, the company that specialize on tool that makes Cloud Computing adoption easier. CloudBerry Lab is established in 2008 by a group of experienced IT professionals with the mission to help organization in adopting Cloud computing technologies by closing the gap between Cloud vendors propositions and consumer needs through development of innovative low costs solutions.

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