|By PR Newswire||
|December 24, 2012 07:30 AM EST||
BLUE BELL, Pa., Dec. 24, 2012 /PRNewswire-iReach/ -- December 24, 2012 – E-SoftSys™, developer of Self Storage Manager™ – one of leading management software programs for the self-storage industry, announced today that Reybold Self Storage™ (headquartered in New Castle County, Delaware), has successfully converted from its legacy management software to Self Storage Manager and has gone live with the program at all eight facilities.
"After searching for several months for the right fit, we chose E-SoftSys and the Self Storage Manager product to update our antiquated legacy system at all eight of our sites," said Joel Michalec, IT Operations Specialist with Reybold Self Storage. "This was a paradigm move on our part and the E-SoftSys team was exceptional with their support during the conversion process and since."
"As we converted each site, we had unlimited access to a team of implementation specialists and support analysts who promptly answered every question and solved every conversion related issue in a timely manner," Michalec added. "The Self Storage Manager support is unlike anything we have experienced in the past. No matter when we need them 24/7, they are there. The patience and knowledge of everyone involved has gone above and beyond and we anticipate a long-standing relationship with E-SoftSys."
"We welcome Reybold Self Storage to our growing base of happy customers worldwide," said Kat Shenoy, President and CEO of E-SoftSys. "2012 has been a good year for E-SoftSys with several single and multi-facility operators converting to Self Storage Manager. Our expertise in incorporating the latest technology into our software, excellent customer support, well defined conversion methodology and our ability to provide cost effective solutions is making it easier for single and multi-facility operators to replace their legacy systems with Self Storage Manager. We will continue to enhance our Self Storage Manager and e-CRM applications based on customer feedback and continue to provide the best possible services to our customers."
E-SoftSys, a Member of the Microsoft Partner Network, is a technology leader for the self-storage industry, with products and services that include:
- Self Storage Manager Comprehensive management software for single and multi-facility operators
- e-CRM Fully integrated Customer Relationship Management (CRM) module, designed specifically for the self-storage industry and multi-facility operators, with interfaces to leading phone systems, call center systems, etc. e-CRM is currently being used by several large operators with a combined total of 800 plus sites in USA and Canada.
- Other Modules INSOMNIACTM Kiosk Interface, Online Reservations, Rentals & Payments, QlikViewTM Business Intelligence and Analytics Interface, Mobile Websites, G5 Integration, iPadTM/Tablet-based Site Walk Through and Audit module, and more.
- 24x7 Customer Support with Dedicated Team and Project Manager assigned for large operator implementations, as well as annual upgrades to software programs.
- Training Videos In addition to the free training that is provided by our implementation and support team, over 300 Training Videos are available to customers, where a customer can choose any function or report in Self Storage Manager or e-CRM and get instant training on that topic.
Self Storage Manager has been implemented by many single and multi-facility companies in North America, South America, Europe, the Middle East, and Asia-Pacific. For more information, please contact E-SoftSys at 800-469-1740 Ext. 1, or by visiting www.selfstoragemanager.com or Click here to email us.
About Reybold Self Storage
The Reybold Group of companies is one of the leading full service real estate developers and general contractors in the Delaware Valley. Reybold expertise is in land and complete site improvements, as well as the development, construction, operations and/or leasing of industrial parks and warehouses, self-storage facilities, manufactured home communities and sale of manufactured homes, residential communities and sales, office buildings, business parks, movie theaters, restaurants, apartment houses, medical building and others. Reybold Self Storage facilities are locally owned and operated. For more information, contact Reybold Self Storage at 302.832.0224 or visit their website www.reyboldselfstorage.com.Media Contact:
Manuel Thomas E-SoftSys, 800-469-1740, [email protected]
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